Hi folks
Was called to three storage heaters which have stopped working (all storage heaters in property). Two of the connection units into which the heaters are wired have neons, and the customer says these light up when the storage supply is on over night (so problem is not with supply or house wiring). She said she was away over Christmas and switched off the heaters and after she returned and switched them back on, two of them did not heat up. The other one stopped working more recently.
I have checked continuity through two of the heaters and got a path through all devices and wiring except the thermostat. So I have concluded that it is this which is at fault. What seems odd is that the thermostats have all broken within a few weeks of each other. I wondered if anyone had any ideas about why this may have happened? Also, the customer is a tenant and said her landlord (I believe without even looking at the heaters or getting a spark to do so) said that it must have been something she (the tenant) had done that had caused the fault. I find this rather implausible. Does this seem likely?
Would be grateful if anyone could cast any light on this.
Sam
Was called to three storage heaters which have stopped working (all storage heaters in property). Two of the connection units into which the heaters are wired have neons, and the customer says these light up when the storage supply is on over night (so problem is not with supply or house wiring). She said she was away over Christmas and switched off the heaters and after she returned and switched them back on, two of them did not heat up. The other one stopped working more recently.
I have checked continuity through two of the heaters and got a path through all devices and wiring except the thermostat. So I have concluded that it is this which is at fault. What seems odd is that the thermostats have all broken within a few weeks of each other. I wondered if anyone had any ideas about why this may have happened? Also, the customer is a tenant and said her landlord (I believe without even looking at the heaters or getting a spark to do so) said that it must have been something she (the tenant) had done that had caused the fault. I find this rather implausible. Does this seem likely?
Would be grateful if anyone could cast any light on this.
Sam