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Hey guys

Looking for abit advice regarding my electricity meter.

My energy company came today to install my smart meter. Basically they said they can't install it as at the cut out there's one natural going to the meter then from the cut out up to the board.

The chap said he can't change it to the smart meter as it requires 4 cables. Personally I can't see why that would matter as the lives go in and out.

Any one have any idea how the smart meters work?

Thanks
 
I can't picture this, unless there's some sort of bypass going on. Why would there be a separate live straight to your consumer unit? Definitely need to get your camera out. Or sketch it - 'can yer tell what it is yet?' LOL

There's not a separate live to the CU. the neutral has been taken from the cutout directly to the CU and not from the meter to the CU. it makes difference at all to the metering of the supply.
 
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Im an electrician myself and I couldn't understand the problem. Surely the neutral is just for the lcd to work?

This is the second guy that's come to do it. The first one made a big deal staying it's unsafe if he touches it it could be a disaster etc.

The stupidest thing is he said he can't do the gas as it needs electric to work lol.
 
There's not a separate live to the CU. the neutral has been taken from the cutout directly to the CU and not from the meter to the CU. it makes difference at all to the metering of the supply.

Yeah misunderstood the op. Made more sense when I saw the sketch.
 
From my understanding the smart metre needs the neutral supply for self power operation. Not that they would take a lot of power but it means the users are not paying for the cost of metre operations, if that makes sense.
From this particular installation I,m guessing the metre installers don't carry tails or re prohibited from changing the characteristics of a current installation.
 
Sorry misunderstood though you ment t3 at the cut out. The tails come through the wall from the cut out to the meter. The meter isn't in with the cut out

[ElectriciansForums.net] Smart meters problems
 
Sorry misunderstood though you ment t3 at the cut out. The tails come through the wall from the cut out to the meter. The meter isn't in with the cut out

View attachment 36475
Yes seen this set up as stated in previous post. I don't fit smart meters. (not smart enough), however changed plenty of this type meters, I just bung up the third terminal, as far as the Electrical theory it does not matter the N is returned at source . I can't really comment anymore.
 

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