I went to a customers house to give a quote for a new consumer unit, and noticed the leak from incoming supplier. I advised the customer to contact her electricity provider who would resolve it, and hopefully upgrade the earth.
Lady emailed me today to say UK power netwroks came and gave it the all clear and said the leak is an old one and consistent with the 'era' of the house so no action required.
I don't consider this to be acceptable, and whenever I have had the same/similar issues in the past, the electricity provider has sorted it.
I would appreciate anyones opinions as to whether you think this is okay to be left as is:
Lady emailed me today to say UK power netwroks came and gave it the all clear and said the leak is an old one and consistent with the 'era' of the house so no action required.
I don't consider this to be acceptable, and whenever I have had the same/similar issues in the past, the electricity provider has sorted it.
I would appreciate anyones opinions as to whether you think this is okay to be left as is: