Neighbor says they need access to my mains box to install their smart meter?

Hi Everyone,

Hope you’re all well!
I’m wondering if anyone is able to shed some light on a situation I’m having with my neighbour.

I received a text last night saying the below:

“
Hi , hope you’re both well.

My flat came with old key meters for gas and electric. When I first moved in, I tried getting these changed, but it couldn’t be done as the main switch (or an isolator switch or something) that they need to disconnect the power is in your property (at the time the flat was empty and we couldn’t get access). I gave up on the idea, and have been making do since with running to shops to top up my key meters.
Now, however, this particular form of meter payment is being done away with and I need to get smart meters installed. Utilita have given me an installation date of 9th May (8am-12noon), but they need access to your flat to switch my electric off for approx 45mins.

Would you be available to provide access for this?”

We’re a 4 in a block and what I don’t understand is the women next door to her never needed access to the flat above her to get her meters installed so i was a bit wary as I don’t particularly trust this woman all that much but I did say if her provider writes to me and explain why then yes I will let them have access however it needs to be a weekend as im out mon-fri 9-6 (she wasnt happy about that either but at the end of the day I’ve literally just started a new job and in my probation period)

Can I ask her provider to do a re-wire or something so they dont need to access my flat after this?

Thanks for reading and hope you’re all having a good weekend ,

Many thanks!