Hi all,
Disclaimer: I'm not an electrician and have very basic knowledge of electrical installation.
We've been putting in a new kitchen into an apartment over the last couple of weeks and had a bit of a nightmare with the electrician. The firm is well rated and the guy we initially spoke to about the estimate (the owner I believe) was very knowledgeable but they seem to have quite a few sparks working for them and the straw we drew was pretty short. This specific question is about the light fitting and (lack of) installation, though it was by far the only thing we've had issues with...
The flat was built in the late 1960s and has concrete ceilings and walls made of pure obsidian, so when a rewire was done about 15 years ago (by the local council) it was all trunking and surface mount accessories. The light fitting is a powder coated metal four bar spotlight with the trunking running to it; ugly but not a lot that can be done without installing a suspended ceiling.
The electrician attempted to put the fitting up, running into obstacles at basically every point.
The guy is supposed to be coming back at some point to certify the work, we're going to ask for someone else from the firm to do it (preferably the owner we spoke to before). How much of the above is an actual issue we should highlight when the work is certified and how much is me just being a picky sod?
Thanks!
Disclaimer: I'm not an electrician and have very basic knowledge of electrical installation.
We've been putting in a new kitchen into an apartment over the last couple of weeks and had a bit of a nightmare with the electrician. The firm is well rated and the guy we initially spoke to about the estimate (the owner I believe) was very knowledgeable but they seem to have quite a few sparks working for them and the straw we drew was pretty short. This specific question is about the light fitting and (lack of) installation, though it was by far the only thing we've had issues with...
The flat was built in the late 1960s and has concrete ceilings and walls made of pure obsidian, so when a rewire was done about 15 years ago (by the local council) it was all trunking and surface mount accessories. The light fitting is a powder coated metal four bar spotlight with the trunking running to it; ugly but not a lot that can be done without installing a suspended ceiling.
The electrician attempted to put the fitting up, running into obstacles at basically every point.
- After the first fix, turning on the (old) kitchen light would trip the MCB immediately. He fixed it the next morning, explaining that it was "just" a loose cable in the (exposed) knockout box.
- Instead of installing a junction box at the top of the trunking and running a single cable to the fitting, he ran four cables, needing a very large notch out of the side of the fitting (the notch is fine, we knew the fitting would have to be modified and we can cover it). Judging by the cleanness of the edges, he cut this notch using a hammer. He also notched it in a weird position, meaning that the fitting is about a metre off centre in the room.
- He bundled the conductors into Wagos but had 3 lives and 4 neutrals each using a single 2 way connector. One of the neutrals pulled out when I just moved the wires.
- The fitting is sold as Class II, he cut off the connector block inside (though I know people hate these), which I assume makes it Class I and requiring a CPC? There's no earth connector in the fitting and the whole thing is powder coated inside and out so it will be difficult to earth. Also, would Wagos bundled up inside the Class II fitting actually make it Class I anyway even if he hadn't cut that off?
- When he cut off the connecting box, he mangled the cables. If I didn't know what happened I would assume the insulation and conductors had been chewed by a rat.
- There was no grommet or protection over the metal cutout. I know this is required for knockout boxes/consumer units, but not sure about stuff like light fitting?
- He was completely unable to fit the lights. We tried explaining to him that he probably needed to space the mounting plate a bit off the ceiling to give a bit of wiggle room for the fitting to slide over (1960s artexed ceilings with decades of previous light fittings are not known for being euclidean planes) but he explained that that would not help.
The guy is supposed to be coming back at some point to certify the work, we're going to ask for someone else from the firm to do it (preferably the owner we spoke to before). How much of the above is an actual issue we should highlight when the work is certified and how much is me just being a picky sod?
Thanks!
- TL;DR
- Electrician completely bodged light fitting install (among other things), what should I complain about when this is certified and what should I just get my therapist to help me move on from?