With respect, if you read all of my posts I knew the answer to the question. My ulterior motive was to have professional tradesmen confirm what I had told the client was correct. As a side note, he has actually seen this thread whilst doing some digging online today and has just sent me an amusing email and signed it 'Arsehole customer' so full marks have to be give to him in the sense of humour stakes!
Hi All,
I a newbie to the forum and also I am said "arsehole customer"
OK lets put this thread to bed.
I ordered part number WRCDSSK2 and was sent part number SP-RCD2GS. I noticed straight away that there was a difference in the 2 units and the part I ordered has 3 BS numbers where as the part I received only has 2. And lets be honest, when you order a certain part number you expect that part or one completely IDENTICAL.
I rang up The OP to discuss that these were different parts (i must point out it was early morning and not had much sleep) and basically I was suggestion that wrcdssk2, because of the extra BS rating, was somehow more suitable for outdoor use. The OP stated they were exactly the same product and consequently quite a heated argument ensued.
One thing led to another and although the OP tried to calm me down with a half refund, I demanded a full refund and the product to be picked up by supplier to be returned, because I had lost faith in them really knowing what they were selling. In defense of the OP i had a full refund within a matter of hours and a return envelope was sent.
I was asked to photograph the backs of both units to show OP what the differences were but was unable to do this. So I had a look online to try and find photos but instead found this thread.
OK, now on further inspection I noticed that the 2 units have different dimensional specs. The plug sockets are located in different parts of the front plate. This meant that the plugs didnt line up with the housing which came originally with the part wrcdssk2.
So, although I was initially arguing the wrong point, outdoor use. ( I am no sparky and have never claimed to be) I was still right in the fact that the parts are different hence the different part numbers and British Standard numbers.
At the end of the day both myself and the OP have learned something, laughed it off and got on with our day. And I respected the fact that he tried to do some research (even though i feel it was fueled to prove himself right) but It still leaves me without a WRCDSSK2 and being a bank holiday I am screwed til tuesday!!. The part needed is for power to a polytunnel and basically my life is becoming a nightmare without it.
Anyways. Apologies to OP for being an arsehole but I think he understands why I was and has learned not to list items with part numbers they dont have. I would also suggest to use photos of the right part too.
Anyways, Ill get over it, lets just hope the plants do.
Happy Bank Hols Peeps!!
Jez