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  1. S

    Smart meter

    Hi Yes that's right I only benefit from free solar during the day, use it or lose it. I guessed the total sum may be total energy I use plus total energy generated by the panels? So over time the gap between the actual reading and this total sum reading will fluctuate depending on energy...
  2. S

    Smart meter

    I agree with you about the money, to be honest the charge is'nt the part that was bothering me. When I submitted my first meter readings I was not aware Cala had earlier submitted the incorrect reading, it was BG who then wanted to then know why the higher reading was submitted to begin with...
  4. S

    Smart meter

    The reading they took at handover was 323, I was too distracted by everything else on moving day to verify their reading, the reading I took 5 weeks later, from the meter without sifting through menus as per BG advice, was 279, hence the red flags from BG. But Cala admit they recorded the "total...
  5. S

    Smart meter

    Yea I reckon so, but problem was when I gave true readings after a few weeks BG flagged up something was wrong. Cala refuse to admit they took the wrong reading to begin with
  7. S

    Smart meter

    Hi, I recently just bought a new build home from Cala homes. Regarding the handover electric meter reading, instead of taking the smart meter reading using the figures on the lcd screen, or following the British Gas website instructions for taking a smart meter reading "total import". Cala...

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