Thank you for the advise James. To be honest considering we originally asked him to only do a small job, change lights and socket covers, even 10 hours seems like is a lot, however I am definitely not an expert here.
Can I ask something from everyone, given the additional works he claims to have completed without our knowledge or consent (like removing wiring and changing smoke alarms) without providing full details, and involving other people in our flat without our knowledge, is this even legal? Of course...
To be honest I agree it is possible that there were problems with the wiring, which means further work was needed. However I believe in those cases it is reasonable for him to contact us about it and say that additional work is needed, as opposed to messing with the wiring without our permission...
The electrician is not solo, from what I understand he works for a company which is NICEIC Approved. We contacted him directly, and I do not know where the other 3 people came from, nor that there was anyone else involved until the invoice.
We did not have a contract, I met him through a friend of mine, we talked over the job verbally when he visited the flat and I later follows up by message with the scope of the works, which he confirmed. Besides that there was no contract or other documents signed.
Actually no, without telling us apparently 3 more people were involved and "helped" him, for which he is also charging a management fee. Although we never explicitly agreed he would work alone, I believed it is reasonable that this is a 1 person job.
Aside from what we ACTUALLY asked him to do, he apparently "investigated" a bunch of things, cancelled supplies and sockets, tried and failed to install LEDs, checked lights and some circuits, Disconnected the supply cable going to Transformers 12V output, installed a new smoke alarm and etc (a...
I see, in which case we will do our best to resolve this peacefully, with all the evidence, and if refuses to be reasonable we should reach out to NICEIC. Thank you for the advice.
The electrician was recommended by a friend, and the electrician did not a give a quote before starting. Here I made a naive mistake of not being more forceful with requesting a quote. However we confirmed the exact scope of works needed in writing.
I am not sure what the rate would be for the additional works he claimed to have done is, however I think it is reasonable to assume that changing socket covers and lights is no where near being a £2,000 job.
Hello LukeD, thank you for the advice. On top of what you suggested we are thinking of consulting different electricians to see what the true reasonable rate for the works we requested is. As you said, he did not inform us of any of the additional works, nor did we agree to them. My only concern...
Good afternoon everyone, I am Alex and I'm new here.
I am posting this to ask for advice with how I should approach this situation.
We called in an electrician, and as confirmed in writing by messages, the original request was to change the socket covers and change lightbulbs through the flat...
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