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    Customer not paying, feel like I’m getting the run around

    I can already see the massive upside of being self employed, always knew late or non paying customers would be the biggest struggle! It hasn’t got me down to much, just learnt in the future to maybe prepare a signed estimate and get more down in writing. I notice you’re from Gloucestershire...
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    Customer not paying, feel like I’m getting the run around

    You’re right me too, it’s just annoying. But I agree sinking down a level would be unprofessional and damage reputation. I will be following the proper procedure to claim monies back. Thanks for the advice
  3. S

    Customer not paying, feel like I’m getting the run around

    That was my worry, but she is a sole trader not Ltd so therefor I should get my money if above is has happened right? Cheers
  4. S

    Customer not paying, feel like I’m getting the run around

    It’s a very good point. Did you go through MCOL? I will give 7 days notice today if unpaid, after 7 days I will register my claim. Is it a straightforward procedure? I’ve asked if there’s any issues which she has replied no, I have conversations of the rate agreed in writing and also her...
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    Customer not paying, feel like I’m getting the run around

    Update: called and text yesterday as one final nudge before sending my letter before action. Her reply “sorry I haven’t forgot, I don’t want to bore you but we haven’t had access to our accounts since Monday. Text me tomorrow (today) at 11am”. So I will text today at 11am if any more rubbish...
  6. S

    Customer not paying, feel like I’m getting the run around

    That’s true! She is VAT registered. These are all things that could help, I was thinking about getting my money before souring the water to much though. Cheers
  7. S

    Customer not paying, feel like I’m getting the run around

    Yes I was actually thinking of doing that on google and Facebook, but getting the money first then warning everyone who’s considering doing work for her to think twice!
  8. S

    Customer not paying, feel like I’m getting the run around

    Thank I really appreciate your time and advice!
  9. S

    Customer not paying, feel like I’m getting the run around

    It’s my first time. You’re right, ideally it should’ve been written and signed. Maybe I will keep some blank templates in the van to hand write and sign in the future.
  10. S

    Customer not paying, feel like I’m getting the run around

    Thanks for the advice. Like I said I’ve just gone self employed so it’s new to me, all a learning curve I guess. But most definitely will be looking in to what you’ve mentioned. Cheers
  11. S

    Customer not paying, feel like I’m getting the run around

    Much appreciated! Some sound advice. Is there a fee to register MCOL? For example if I register and she gets the claim pack and pays me, do I then need to pay a fee of any kind? Cheers
  12. S

    Customer not paying, feel like I’m getting the run around

    Hi all, biting my tongue here! Have recently gone self employed in January, so cashflow is critical right now. I done some work for a lady, agreed an hourly rate which she was happy with as it worked out almost £180 cheaper than job price she had been quoted elsewhere. Originally she wanted 2...
  13. S

    Wiring a 2.2kw compressor

    Hi guys, Been asked to wire in a compressor to a mates small unit. It’s 3phase 415v 2.2kw. There was previously a compressor installed... and what I have in place from the board is - 40A MCB with a 20m run of 4mm 4 core + earth SWA, to a non protected 32A isolator switch mounted on the wall...
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