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  1. I

    How long before chasing payment?

    Paid. Sent another email Thursday this time responded within an hour apologising for the delay due to family crap apparently. Just glad it's sorted. Thanks for the advice.
  2. I

    How long before chasing payment?

    Thanks I wondered, I will do.
  3. I

    How long before chasing payment?

    Thanks for the replies everyone, not yet no I will do tomorrow. I did mean I live around the corner from the customer (never met before, quite a few houses around), so will pop another one with a note through the door. I double checked, invoice is dated 17 December so 30 days on Tuesday.
  4. I

    How long before chasing payment?

    Maybe I've just been lucky, but I very rarely have an issue with customers paying, the vast majority have paid straight away or within a few days. However I'm still waiting for payment for an emergency call out I attended in early December. Without going into all the details, I got a call at...
  5. I

    Nuisance tripping - faulty RCD?

    Even with all conductors on the affected circuits disconnected? The other two circuits on the non RCD side are RCBO protected, a N to E fault on either of those would have surely tripped the respective breaker?
  6. I

    Nuisance tripping - faulty RCD?

    I get that, just thinking that I could have saved myself a lot of time if I'd tried putting the downstairs lights onto the upstairs lights RCBO before lifting the floor and inspecting the circuit.
  7. I

    Nuisance tripping - faulty RCD?

    Ah, thanks for that. It's not something I've come across before but it would make sense if that was the cause. Not sure how I'm going to charge for this job, having wasted so much time going down dead ends!
  8. I

    Nuisance tripping - faulty RCD?

    Proteus, and right next to each other!
  9. I

    Nuisance tripping - faulty RCD?

    Yes sorry forgot to say 21mA exactly the same for the one that new one that replaced it. As I say it was a real headache because whatever caused it to trip was very brief and random making it and really difficult to pin down. After narrowed it down as much as I could, in the end I temporarily...
  10. I

    Nuisance tripping - faulty RCD?

    Had a real headache of a fault finding job which has left me scratching my head - RCCB on a split load board, supplying 3 circuits (shower, immersion and downstairs lights) constantly tripping. The frustrating thing about this was while it would sometimes trip within seconds, mostly it would...
  11. I

    Customer not paying

    I've just requested judgement and then looked at my account and she's paid the £50 yesterday. I've immediately updated to state it's been paid in full. Hope I've not got myself into a sticky situation because I didn't check my account for a couple of days. I just thought she wouldn't be paying...
  12. I

    Customer not paying

    Ok, but in terms of the online claim, how should I proceed? Although she's paid the original amount she hasn't responded with an admission or anything, so would I be best to request judgement, stating that has been paid but not the court cost?
  13. I

    Customer not paying

    Bank transfer
  14. I

    Customer not paying

    If it's possible for me to get it off her then I'll certainly try, she had ample opportunity to pay before even after warning I'd take legal action, I agree I shouldn't be out of pocket to get what I'm owed. Just not sure what the next step is, it's not very clear on the MCOL site. I don't even...
  15. I

    Customer not paying

    Update: She's paid the full original amount this morning, 2 days before the 2 weeks from date of being served would be up and I could apply for judgement. Cutting it fine, I was honestly expecting her to ignore it. Only thing is I've lost 50 quid by making the claim, don't know where I stand on...
  16. I

    Customer not paying

    Deadline been and gone, no payment so made a claim. Not sure what will happen but she's seems that crazy it wouldn't surprise me if she put in a counter claim. I know I've done nothing wrong and rightfully owed that money but can't help stressing about it.
  17. I

    Customer not paying

    Yes
  18. I

    Customer not paying

    To add, the invoice is to her company, I don't know if that changes how I should go about it.
  19. I

    Customer not paying

    Thanks everyone for the advice, this has really been getting me down but I feel better for reading your responses. I've obviously been lucky avoiding these types until now.
  20. I

    Customer not paying

    Thanks, sent a (polite) email to say she's got 7 days to cough up or I'll take legal action. I know she's got the money she's purely being awkward.

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