C
compmad1
I tried to put the review below on Google Play, but had to reduce the words considerably. I would appreciate experiences/observations regarding this product. Is there a better alternative? Thanks.
Since mid November (3 months) we have used the Elios4you app to monitor our solar panels, based on the recommendation of a solar fitter.
We very much regret choosing this system, because it has not worked properly from the start.
Having paid for a full price product, it was soon evident that the app is really an incomplete beta version. The app itself is free, but is effectively part of what you have paid for when buying the expensive Elios4you monitoring system that is fitted with the solar panels.
I have contacted the importers, Greenologic, about the problems and received email communications from the app maker in Italy.
After several updates, the remaining faults are:
1. The Elios app can give readings that are totally wrong.
Example:
Generation = approx 1.15kWh
Grid = 0w
Consumption = 0w ( The house has got to be using some power even at a low level, with fridge, freezer, phones, computer etc)
Water Heater = 3kWh, which was almost three times what the roof was generating --- plus as the water heater has broken (after only 3 months) and is switched off there is no electricity feeding into the immersion at all, so should read 0w.
2. Daily solar data can not be transferred to a PC for easy reference. The Data Export file on the app, when imported into Excel, gives 98 rows of results in a 24 hour period (for every 15 minutes). For each row there are 13 columns: Date and time, Generated Power, Bought Power, Sold Power, Consumed Power, Generated Energy, Generated Energy, Generated Energy F1, Generated Energy F2, Generated Energy F3, Sold Energy, Sold Energy F1, Sold Energy F2, Sold Energy F3.
This is not want ordinary people require.
3. There are no instructions available anywhere about how to do the settings on the app. The app is complicated and not at all intuitive. Greenologic responded on 6th February with ' We are currently working on an app guide to explain the settings and usability of the app. I will let you know as soon as this is available.'
Instructions should be available when a product is sold, not still a work awaiting completion after 3 months.
4. The Elios4you is ambiguously described as ' data is transmitted wirelessly to a Tablet, Smartphone and also to the broadband router which uploads the data to 4-Cloud' Only one Android device can be used. If you want to use a different device you will have to synchronise it with the transmitter that has been fitted in your house. The first device will then no longer work. You can only upload the data to 4-Cloud if your solar panel fitter is prepared to pay an annual fee to 4-noks. We did not know this at the time of purchase. Our fitters are not prepared to pay the cost of this service, so we are not able to use it.
Since mid November (3 months) we have used the Elios4you app to monitor our solar panels, based on the recommendation of a solar fitter.
We very much regret choosing this system, because it has not worked properly from the start.
Having paid for a full price product, it was soon evident that the app is really an incomplete beta version. The app itself is free, but is effectively part of what you have paid for when buying the expensive Elios4you monitoring system that is fitted with the solar panels.
I have contacted the importers, Greenologic, about the problems and received email communications from the app maker in Italy.
After several updates, the remaining faults are:
1. The Elios app can give readings that are totally wrong.
Example:
Generation = approx 1.15kWh
Grid = 0w
Consumption = 0w ( The house has got to be using some power even at a low level, with fridge, freezer, phones, computer etc)
Water Heater = 3kWh, which was almost three times what the roof was generating --- plus as the water heater has broken (after only 3 months) and is switched off there is no electricity feeding into the immersion at all, so should read 0w.
2. Daily solar data can not be transferred to a PC for easy reference. The Data Export file on the app, when imported into Excel, gives 98 rows of results in a 24 hour period (for every 15 minutes). For each row there are 13 columns: Date and time, Generated Power, Bought Power, Sold Power, Consumed Power, Generated Energy, Generated Energy, Generated Energy F1, Generated Energy F2, Generated Energy F3, Sold Energy, Sold Energy F1, Sold Energy F2, Sold Energy F3.
This is not want ordinary people require.
3. There are no instructions available anywhere about how to do the settings on the app. The app is complicated and not at all intuitive. Greenologic responded on 6th February with ' We are currently working on an app guide to explain the settings and usability of the app. I will let you know as soon as this is available.'
Instructions should be available when a product is sold, not still a work awaiting completion after 3 months.
4. The Elios4you is ambiguously described as ' data is transmitted wirelessly to a Tablet, Smartphone and also to the broadband router which uploads the data to 4-Cloud' Only one Android device can be used. If you want to use a different device you will have to synchronise it with the transmitter that has been fitted in your house. The first device will then no longer work. You can only upload the data to 4-Cloud if your solar panel fitter is prepared to pay an annual fee to 4-noks. We did not know this at the time of purchase. Our fitters are not prepared to pay the cost of this service, so we are not able to use it.
