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SRE

Not me - one of our customers! We provided the 8th quote none of the previous 7 had mentioned 300mm clearance, inverter in the garage, showed them how the roof hooks were fitted or were going to have a structural survey done. I've done 3 quotes for this guy, he found us at a show we were doing on Saturday I was talking to him while the other half was talking 2 of our very satisfied customers who have both referred us to loads of their friends - but even though this guy knew our 2 customers well I still had to persuade him that we'd be best to do the job - I'm not holding my breath!

Went to another job this morning, solid walls, open fires, rayburn over 15 years old, old double glazing - never going to get a D in a million years - oh said the customer, a local councillor, no-oe has mentioned that before - had 2 surveys in the last fortnight. He was wanting 4kwp on his shed (used to be a cattle shed) great but you'll need Planning Permission cos I can only get 2kwp on without it - guess what, they hadn't told him that either!

I'll bet all of these other companies we're quoting against have got brilliant mission statements - which of course is the most important thing!

Most bizarre referral so far - being towed out of the field on Saturday and the tractor driver shouting out the tel number of one of his friends who wants us to quote - funny day Saturday!
 
So - megga p***ed off - got the call tonight. We're by far the most knowledgeable of the 8 installers quoting and the most local but we lost the job for ÂŁ200. Didn't even get the chance to re-negotiate.
 
is the ÂŁ200 not worth the extra knowledge !!!! I bet you in a few years he will call you

'' My solar panels aint working and my installer wont come out ''

So - megga p***ed off - got the call tonight. We're by far the most knowledgeable of the 8 installers quoting and the most local but we lost the job for ÂŁ200. Didn't even get the chance to re-negotiate.
 

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