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Discuss Advice wanted - unhappy with rewire in the UK Electrical Forum area at ElectriciansForums.net

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Hi all

Hoping I could get some independent advice on here. We've just bought our first property and had to get a full house rewire on the property (3 bed semi). Our electricians had finished the work within 2 days (2 electricians working on it). When asked when they were coming back, they said they didn't need to come back for a second fix as they'd finished it all. As we didn't know any better, we assumed all was fine and paid up because that said they wouldn't give paperwork till payment was made.

Since then, we have had a few issues. Our plasterer has been really surprised at the poor standard of work - they have had to plaster around all sockets and spotlights in kitchen.

1. The holes made to put in the sockets are generally quite a bit larger than the face of the external socket casing.
2. One of the sockets had a loose wire that was not connected when the plasterer was plastering around.
3. Another socket melted the builder's plug (smoke coming out as well), but didn't activate the trip switch.
4. An armoured cable they put in to light the garage is coming out of the consumer unit and through the floorboards in the bedroom in front of (rather than behind) the skirting board.
5. No paperwork 3 weeks after despite chasing him for this before everything else happened.

Would really appreciate any feedback as not sure if these are common or we really are within our rights to be taking this further? We tried contacting the electrician a couple of days ago, but he's not able to come till Monday evening, but his general response is telling me that he's blaming the plasterer's work.

Thanks!
 
But we don’t know that!

This thread should have been started 1/2hr before the spark was due to pop around to see the OP Sarah!
We’ve done what we normally do and fuelled the situation! Will we ever learn ?
Just as well we’re not Judges in court of law.....we’d have them hanged before they took they took the oath!:eek:
 
Because they should actually give a damn about people doing work in their house that could, if not done correctly kill someone.

People do give a damn. My reply "Why would the general public be asking for insurance, competence & quals.... They expect that the electrician will have all the relevant stuff to do the job, otherwise they would not be doing it.
Yes, this is not always the case in real life, but it's what they would expect." is still true.
 
Wow! I'm amazed at the amount of responses - I only just realised another 4 pages of them are on here. Thank you! I've read them all through and here are answers to the questions in there.

The quote was for just under £3000. We had a second quote for £2600. We went for the higher because they had much 100% positive feedback on the site we hired them from and feedback on previous rewires that they'd done. I met both the guys and they seemed genuine and I trusted them. They also had a long list of qualifications that they had. One strange thing I have since noticed was that the name on the site isn't the name of the guys who did the installation, but the mobile number is theirs. Not sure that's a problem, but I did list it as one of the issues on my email to him. They're part of the NICEIC and their company is registered on their.

We haven't been living at the property, so they definitely could have left it after first fix. We are due to move in on Wednesday though, and not feeling confident about the safety. We're hoping they will be bringing some paperwork with them this evening to at least prove to us proper testing was done. Otherwise i guess we'll have to get another electrician in to test the sockets/ fittings.
 
think now is the time to liase with the electricians. tell them of your concerns, sort it out between you. some of the posts here have been negative, but only you are there. raise any concerns you have with them, if they are anything like good sparks, they will sort out the issues amicably.
 
think now is the time to liase with the electricians. tell them of your concerns, sort it out between you. some of the posts here have been negative, but only you are there. raise any concerns you have with them, if they are anything like good sparks, they will sort out the issues amicably.
Thanks - yep this is certainly what we're hoping for.
 

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