British gas smart meter no power

[bigspark17]

I have a customer with a bg smart meter. The meter has £16 credit but no power coming out of meter to consumer unit. Anyone had issues like this? Trying to get to speak to a bg advisor is a nightmare. Help please

 

[Squid]

Look closer grasshopper your eyes blind you.

So you wrapped some tape around a piece of cardboard to make it look like it's connected together properly............ ;o)))))

 

[Deleted member 26818]

It’s a choc box.
Hair cut to get the tails to fit in the 30A connector block.

 

[freddo]

It’s a choc box.
Hair cut to get the tails to fit in the 30A connector block.

A professional would have separated the strands 2,2,3 so that they would all fit in the 3 connectors in the box without cutting any strands out.

 

[The Ghost]

Tomorrow I will reveal what is under the tape you see if you behave it is something only experienced electricians use in a situation such as by passing supplies you have probably never seen anything like it. And @SWD it is not cardboard you silly sausage.

 

[Rpa07]

Previously that day! . . . .

 

[Which One’s Live?]

That’s probably the neatest bypass I’ve ever seen! Or at least, the least crude.

 

[Wilko]

I've been good, can you show us now ?

 

[static zap]

.... it is something only experienced electricians use......

It better not be jumbo sized scotch locks !