C and K 800l Entry Issues

[rossyb313]

Hi guys
I really hope someone can help us.
We have just moved into our house and the alarm goes off when we open the front door and walk in front of a sensor. I have gone into engineer mode and set the correct sensors to "walk through" but the alarm still goes off. Also, everytime I have to reset the alarm (enter code and press #) it seems that the chime function automatically comes back on.

Please could anyone give us some advise as I've tried 15 different times and I think the neighbours are starting to get annoyed with the alarm keep sounding everytime we enter the house.

Thanks a lot

Ross
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[Darkwood]

Welcome to the forum Ross

I have removed your external link to another forum, we would like to avoid any possible frictions that could arise from comments made on or about other forums, thankyou.

 

[telectrix]

if you don't have a contact on the door as a first to trigger, then set the detector to E/E rather than walk through.