Call out charges - whats yours?

[LlandrilloSpark]

Afternoon fellas, I hope your all enjoying the break?

I had a call out this morning to a country house, 14 rooms all full, 75% of the building down, I was told on the phone that money was no issue to get the builing up and running as they have a jubilee dinner to prepare starting at 3pm, It turned out to be a phase down, 1 phase controlled 25% of the install, 1 phase 75% and the other the storage heaters, so i dumped the heating and put the 75% that was down on a healthy phase.

I was wondering what your call out charges are and your hourly rate there after/ Sunday, I dont do a lot of call outs.

cheers

 

[telectrix]

i'd have charged a minimum of £75. when you say it was a phase down, is that on the supply?

 

[LlandrilloSpark]

Yes tel, L3 was down on the supply, SP energy were informed and diagnosed the problem as the link across the wooden poles had broken, I spoke to the linesman who said it could not be fixed until about 6pm so I traced the cables to find that phase L2 powered the storage heaters only so I swapped the load tails around in the Henleys and got it up and running, I had to sacrifice their heating but they would rather that than have 30 very unhappy guests at £175 a night!

 

[telectrix]

only thing you could do in the circs. hope you got a decent call out fee .

 

[LlandrilloSpark]

going for £50 for the call out charge (1st hour) then double time after per hour, round up to the nearest hour in my favour!,I left the house at 11, back at 1pm

 

[SPARTYKUS]

Hi - I don't charge call out fees, just 1.5 hours for 1st hour.

Gets me repeat business and allows me in "avoid the cowboys flyers" (seriously!)

Just my way.

 

[LlandrilloSpark]

Yep I don't want to rip them, It will work out at approx £ 80, I reckon that's a small price to pay considering the s**t they could of been in!, I noticed that 3 of the 4 Henleys were in bits almost so I told him and I've got that(small) job, also 4 x 100 amp main switch DB's on one phase , storage heaters on another and 60amp switched fuse on another, IMO although it's not a safety issue I think that needs balancing!, he said I can do that aldo

 

[timo1]

I think at £80 they will be really happy and you will get repeat business of them for sure.

 

[SPARTYKUS]

Seems not very much - which means they'll have you back for the big one!!!!

 

[sedgy34]

i would say £70 as its a business and you got them out the crap and £30 per hr

 

[Knobhead]

Only worked call out for a few years in the chemical industry. My record was £11 per minute.

 

[Richard Burns]

£80 for two hours work on a call out on a Sunday in a bank holiday weekend is a good price, no worries about rip offs there.
Hope all the secondary work comes your way, it should!

 

[LlandrilloSpark]

Beers on tony !

 

[jase]

I bet in london they would be looking at double that easy.

 

[alarm man]

Only worked call out for a few years in the chemical industry. My record was £11 per minute.

ive just invoiced the wife..£33...cod :tongue3: