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Hi all.
Just wondering if any of you do emergency call out. I work for a large housing association and the pay rate for out of hours seems a bit poor.

We get ÂŁ4.66 an hour which includes all work and travel. Same rate applies for weekends. 1.5x for bank holidays and 2x for xmas day.

Is this the going rate or are we being shafted?

Cheers.
 
all depends on the workload when you're on staandby. if you are out all hours, then you're being shafted. if 90% of the time you're sitting on your arse at home, it's not that bad.
 
Hi all.
Just wondering if any of you do emergency call out. I work for a large housing association and the pay rate for out of hours seems a bit poor.

We get ÂŁ4.66 an hour which includes all work and travel. Same rate applies for weekends. 1.5x for bank holidays and 2x for xmas day.

Is this the going rate or are we being shafted?
Cheers.
WhenI was "on call" I got an allowance of approx. ÂŁ27:00 per week plus a minimum of 3 hours per call out @ whatever rate applied, time and a half up to a Certain time, double time for Sat, and Sun treble time for Xmas, Easter and bank holidays, if you got another call out within the 3 hours, then it was down to you and the person calling you out to work out the timings to suit, phone calls were paid for, fuel etc also
Looks like you are getting pooped on fro a great height, oh this was 15 years ago. work it out for yourself. A callout was from when you got the call until you called the caller to say you had been and completed the call. Ie you wee back home, supping a pint. Remember you are being paid the allowance for being available, no getting ratted, no excuses you will need to let the call centre your location, phone number etc, essentially you are flummoxed from all extra curricular activities for the period you are being paid the allowance, no allowance, them stuff it.
 
Last edited:
all depends on the workload when you're on staandby. if you are out all hours, then you're being shafted. if 90% of the time you're sitting on your arse at home, it's not that bad.
The workload varies with the weather, ie rain causing leaks etc. Last week the weather was nice and i had 16 jobs. 3am one night, 4am another. Hard to gauge really.
 

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