check it when you by something in screwfix

[bluesky]

went to screwfix to buy a extractor fan yesterday, the fan was in a box and i did not open the box to check. but when i got to site and openned it found it has been used before, some pink painting clearly inside the fan, so i realised that it could be faulty, but still tried to install it because the shop is about 10 miles away, however the installation took much longer than i thought, when i finished the installation and then found it did not work, then uninstalled it and drove 10 miles back to the shop to get refund.

felt upset, if the fan was original and faulty i probably feel better, but the screwfix knew it could be faulty and still sold it to me, wasted me 5 hours for this, why did not they check the refunded products before they resoldl it?

 

[Amp David]

Always do. Been caught out by the sam ething before

 

[russty]

Seems like you wasted more time trying to fit the thing, might of well just drove back!

 

[bluesky]

good point, but i did not know it was faulty,

 

[Amp David]

Seems like you wasted more time trying to fit the thing, might of well just drove back!

Thats what we call hindsight. Its a brilliant thing

 

[bluesky]

actually i blamed myself: i really should have gone back straight way....the guy in screwfix was not happy either when i told him what happened, he said the fan was the only one when i asked to get a replacement...drove to b&q then, not a lucky day yesterday

 

[danzor]

Hate things like this, especially stupid mistakes I.e when your installing external wall lights, then you discover the wholesalers have given you a different colour fitting to all the others you have brought!

 

[Deleted member 9648]

Trouble is you take 'em back in the original packaging,it gets put to one side and then when someone is clearing up they bung it back on the shelf!!!!.....happens in our CEF all the time,once I was given a PIR which I recognised as one I had taken back faulty weeks ago!!

 

[nickblake]

taken more stuff back to city than any other fused spurs exploding light fitting dropping off ceilings when the plastic gives way neons not working 20 mm masonary drill bits melting after 12" through concrete brick .M2 range is the worst ive used never again ,bought some new leads for my fluke tester one part of the prod missing drive me mad ,ill be charging them soon

 

[a12jpm]

Trouble is you take 'em back in the original packaging,it gets put to one side and then when someone is clearing up they bung it back on the shelf!!!!.....happens in our CEF all the time,once I was given a PIR which I recognised as one I had taken back faulty weeks ago!!

Always write faulty on the box when I return stuff.

 

[electrician4u]

seem to get many things from screwfix which are broken.had a delivery last week and inside they'd smashed a 5 litre pot of tile adhesive over all the electrics, so having spent the whole morning waiting in, had to take all the stuff back-on my motorbike! had a fan last month too which was missing a part which i only discovered after fitting it.the customer was not happy.neither was i.from now on i'll pick up only and inspect everything before driving off

 

[GLENNSPARK]

The thing is n all lads is how unprofessional it all looks to a client when you have faulty points/fittings. I mean they dont understand/care about the sagas that can occur at the wholesalers: all they want is for the job to work and be finished in reasonable time. Most wholesalers only sell good standards of stuff unlike orange shed etc which package crap in the nicest way possible to sell on.....still crap though innit...........

 

[ban-all-sheds]

It's not just Screwfix - it is everybody and everything, everywhere, all of the time.

I have a policy of never, ever, assuming that anything I have bought, no matter who the seller is, is going to be OK.

If I'm in a shop looking at something I will, without a qualm, ignore any signs asking me not to open the packaging, and I'll open it, check the contents, count the fixings etc etc.

I'll open sealed punnets of fruit in supermarkets to taste before I buy.

If I'm buying something which I'll be holding in my hand, I'll take it out and hold it first, even if that means destroying bubble packaging.

 

[GLENNSPARK]

It's not just Screwfix - it is everybody and everything, everywhere, all of the time.

I have a policy of never, ever, assuming that anything I have bought, no matter who the seller is, is going to be OK.

If I'm in a shop looking at something I will, without a qualm, ignore any signs asking me not to open the packaging, and I'll open it, check the contents, count the fixings etc etc.

I'll open sealed punnets of fruit in supermarkets to taste before I buy.

If I'm buying something which I'll be holding in my hand, I'll take it out and hold it first, even if that means destroying bubble packaging.

Dont you ever get em saying..ERR well yuv got to buy it now ant yer.....even if you dont want/like it after looking?

 

[Adam W]

It's not just Screwfix - it is everybody and everything, everywhere, all of the time.

I have a policy of never, ever, assuming that anything I have bought, no matter who the seller is, is going to be OK.

If I'm in a shop looking at something I will, without a qualm, ignore any signs asking me not to open the packaging, and I'll open it, check the contents, count the fixings etc etc.

I'll open sealed punnets of fruit in supermarkets to taste before I buy.

If I'm buying something which I'll be holding in my hand, I'll take it out and hold it first, even if that means destroying bubble packaging.

How far do you have to drive to get to the nearest supermarket which you're not banned from?