No it was single phase DB and my understanding was there was earth fault as there was continuity between neutral and earth as even after switching off main switch there was continuity
Almost certainly an earth fault and it should be fixed as the next fault could well result in the "earth return" going open and any attached metalwork becoming live.
As above, that would normally result in the RCD tripping and it was not , most likely there is no additional protection against shock so it is not to be ignored. Often N-E faults are not obvious as it can take a high current to divert enough current to cause the RCD to trip, so you end up with the situation of a fault on, say, lights only becoming apparent when someone switches on the shower, etc, and then a common RCD trips making it look like the shower circuit has the fault. A good reason for all-RCBO boards if at all affordable!
But more generally, often the first check you might make on an installation is to switch off the incoming supply, verify it is now safely isolated, temporarily link L-N (ideally after a MCB just in case...) and do a global IR test to the main earth terminal. That should be high, over 0.5M at the very least (but that low is not a good sign), if all is well. If not you know there is
at least one fault, if not more.
Doing a L+N to E test is safe (so long as no one is touching it!) as any electronics must be insulated to well over 500V that way. However, if there is any surge protection it will show a low value (typically tens of kOhm). Testing at 250V instead will reveal if that is a likely cause as suddenly it will be in the tens of M ohm range once more, and you can take a look for any surge-protection devices plugged in (e.g. surge protected mutli-way block for PC or TV, etc) if it is not a case of SPD fitted to the CU where you can see them.