Currys cooker installation....

[Octopus]

Got a call from potential customer today.... Currys have said they won't install a new cooker as the property has an overhead supply and no RCD....

I'm going tomorrow to check out the facts but I was wondering if they are being too cautious?

Discuss!

 

[telectrix]

what's a RCD got to do with a cooker installation? as long as the Zs reading is within parameters.

 

[Specialist]

They're starting to sound like BG.

 

[ruston]

I had that with Curry's years ago , I was first fixing the house when they arrived . They plugged a looop tester in , it was TT installation and the reading was not on their bit of paper , so the would not connect it up.
The old installation had an rcd though.
Perhaps in your case it has a socket outlet on the cooker unit and...

 

[telectrix]

reminds me.... some time ago, currys job. they came out to this customer with a new cooker. existing point was a standard 45A switch to CCU. "can't fit it mate. it's got a plug on.we need a socket to plug into". so along i come, remove CCU and fit a BS1363. currys come back, plug in cooker. all well. not quite. new cooker has a duff fan that runs constantly. back come currys, can't fix it, so order a replacement cooker. this arrives 3 days later. " can't fit it mate. it needs to be hard wired into a CCU, you have a socket there".

 

[Flanders]

Do all over head supplys nead an rcd our old office had an over head supply but was pme so no rcd neaded.

 

[westward10]

Got a call from potential customer today.... Currys have said they won't install a new cooker as the property has an overhead supply and no RCD....

I'm going tomorrow to check out the facts but I was wondering if they are being too cautious?

Discuss!

Lack of knowledge maybe, over cautious you will find out tomorrow. Keep us informed.

 

[ruston]

No, not if Ra is suitable .

 

[Octopus]

UPDATE:

So I paid the caller a visit this afternoon.

So yes an overhead supply

Next a cursory Zs at the cooker isolator / socket:



Oops, sorry its upside down, but a Zs or 0.49 ohms is OK

Next a quick peep inside the meter box:



So a supplier earth....

All seems OK to me

 

[westward10]

Sounds like a box ticking exercise. Overhead supply, is there an rcd, no, advise an electrician. I suppose at times they do find dangerous things which need attention.
Thanks for the update.

 

[Specialist]

So you connected the cooker ?

 

[davesparks]

This is a good thing, they encounter a situation they are uncertain about and advise the customer to get an electrician to check it out.
in this case it was all fine, but that's far better than the opposite situation occurring where they could have just cracked on with connecting it when in actual fact there was a problem which they aren't qualified or competent to detect.

 

[westward10]

Yes it is easy to knock these people and they are just following instructions.

 

[ruston]

Well , in the situation in my post I was there to rewire the house .

 

[davesparks]

Yes it is easy to knock these people and they are just following instructions.

Exactly, they don't have the knowledge to do any more than that and so they don't, if kitchen fitters worked this way the world would be a safer place.

It's easy to knock these people for not connecting a cooker in what appears to be a straightforward situation, but they don't have the knowledge we do to be able to decide that it's a straightforward situation, Andy if they did then they wouldn't be driving a currys delivery van.

I suspect that these people are delivery drivers working to a tight schedule who don't want to be connecting appliances but are doing it because currys etc decided to start offering a fitting service. I doubt they get anything more than cursory training or get paid any more than they did before they had to start connecting appliances.