OP
Octopus
The problem with threads like this is that they are posted by a "competent DIYer" which I very much doubt, looking to get more money out of an insurance company.
My advice to you, my friend, is to write a letter, politely, to the insurance company, making a formal complaint.
Please don't include anything quoted on this forum as you well know, google "advice" isn't always accurate.
My advice to you, my friend, is to write a letter, politely, to the insurance company, making a formal complaint.
Please don't include anything quoted on this forum as you well know, google "advice" isn't always accurate.