Customer wants a Dusk 'til Dawn only 50W+ flood light.
Currently he has the normal stand alone photo cell with a standard LED flood but is complaining that "its either one or the other" that goes and he would rather the photo cell be replaced with a JB and have a flood mounted sensor, but no PIR.
This way he can simply drop the light from the WAGOs in the JB and take it back when it fails during the warranty period rather than having to call a spark out every time and paying.
I have some sympathy as I've had this argument before where a light has a failed after our 12month parts and labour period but the fitting still has the remainder of a 3/5 year manufacturers warranty and often changing the light costs more than the light.
Any thoughts/suggestions?
Cheers
Currently he has the normal stand alone photo cell with a standard LED flood but is complaining that "its either one or the other" that goes and he would rather the photo cell be replaced with a JB and have a flood mounted sensor, but no PIR.
This way he can simply drop the light from the WAGOs in the JB and take it back when it fails during the warranty period rather than having to call a spark out every time and paying.
I have some sympathy as I've had this argument before where a light has a failed after our 12month parts and labour period but the fitting still has the remainder of a 3/5 year manufacturers warranty and often changing the light costs more than the light.
Any thoughts/suggestions?
Cheers