Anyone installed one of these before The Redring Powerstream unvented instantaneous water heater? Friend of mine called me saying his got no hot water checked power coming to unit it's ok there's a little button inside the unit I belive it's the thermal cut out which I reset working ok for week and now it's started again could it be a faulty thermal cutout or heating elements going bad or shall I just tell him you need a new unit any help much appreciated thanks in advance.