Elios4you pro

[SibertSolar]

Just to clarify - it's not strictly required for an end-user to request and receive access to the 4-Cloud portal, once the device is set up in "indirect mode" on the home router's wifi. Basic online portal access is achieved just by logging in to the portal with the serial ID of the device (user name) and password (last 5 digits of the device's ID). It's only the "installer level" access that has to be set up by 4-Noks once requested by the distributor. The installer-level access allows a higher overview of all installed devices (Elios4You and Intellymodem) within one portal and also allows configuration of alarm/email notifications etc.

There is a new dashboard that is under final live testing now, all existing installer-level accounts will be ported over to the new site by end of June.

Note - the online 4-Cloud portal was/is never intended to be the primary monitoring platform for the end-user. The APP is the primary way of communicating with the E4U and displaying data etc. The 4-Cloud portal is really aimed at the installer.

 

[SibertSolar]

OldSalty - if you are not able to pick up the E4U's WiFi network (begins typically with 5EA-) from even a close distance then that suggests that there is an issue with the device, or that the aerial is not connected properly perhaps. Even when running in "direct mode", using the device's own WiFi network, comms is normally achieved even up to 20m or 30m distance, depending on obstacles. It's a standard 802.11-b protocol.

 

[oldsalty]

Just to clarify - it's not strictly required for an end-user to request and receive access to the 4-Cloud portal, once the device is set up in "indirect mode" on the home router's wifi. Basic online portal access is achieved just by logging in to the portal with the serial ID of the device (user name) and password (last 5 digits of the device's ID). It's only the "installer level" access that has to be set up by 4-Noks once requested by the distributor. The installer-level access allows a higher overview of all installed devices (Elios4You and Intellymodem) within one portal and also allows configuration of alarm/email notifications etc.

There is a new dashboard that is under final live testing now, all existing installer-level accounts will be ported over to the new site by end of June.

Note - the online 4-Cloud portal was/is never intended to be the primary monitoring platform for the end-user. The APP is the primary way of communicating with the E4U and displaying data etc. The 4-Cloud portal is really aimed at the installer.

Thanks for that further clarification.

 

[oldsalty]

OldSalty - if you are not able to pick up the E4U's WiFi network (begins typically with 5EA-) from even a close distance then that suggests that there is an issue with the device, or that the aerial is not connected properly perhaps. Even when running in "direct mode", using the device's own WiFi network, comms is normally achieved even up to 20m or 30m distance, depending on obstacles. It's a standard 802.11-b protocol.

Thanks for that, again.

 

[Gavin A]

Interestingly that is the very first time ANYBODY has mentioned that basic requirement so I now know that it isn't possible to connect this unit to my wi-fi router. Many thanks for that. Still doesn't overcome the lack of wireless range of the unit. Just been out to it, opened the box cover and can't get a signal from it without being within 6 feet, direct line of sight with open air between the iPad and the Elios4You unit! From that same spot I am able to communicate with my own wireless router, in my own house which is next door but one, through two cavity walls and whatever furniture etc there is inbetween me and my router.

It continues to baffle me but I will live with it.

OWL unit just arrived from Amazon, see how that gets on now.

is the aerial actually connected to it? Sounds like it isn't to me, we have units working through cavity walls no problem at all.

ps Andy Sibert is really your man for sorting this out, though your actual supplier really should be doing this given that they're the ones who took your money for it.

 

[oldsalty]

is the aerial actually connected to it? Sounds like it isn't to me, we have units working through cavity walls no problem at all.

ps Andy Sibert is really your man for sorting this out, though your actual supplier really should be doing this given that they're the ones who took your money for it.

Greenologic!