Ever get the feeling customers think your out to rip them off?

[timo]

Hate it when you go to do a simple job and then somthing pops up and you go to tell the customer and they look at you blank. Like your making it up or tying to get more work out of them. Some times could do without the hassle of finding faults that need to be sorted out just too busy.

 

[acat]

At least all you got was a blank look, big improvement on it was working ok until you started



Chris

 

[bugsy]

Depends on your attirude , your customer will make his mind up aboutyou in the first 30 seconds of meeting you
So be nice have chat and instill confidence, don't oh **** your in trouble installations **** but rather
IM alittle bit concerned about blah blah blah , come and have a look , - i think WE should check the reg's and out pop's the little red book -- boom boom

 

[timo]

Cheers fellas

Yeah i know what you mean when you say it worked before. I've had people say well its been working all these years, but trying to explain there was no RCD to protect and detect the leakage from the fault.

I never tell them bad things like your installtions is ** or such, normally just explain what i have found and why it wasnt picked up before. Noramally all is well but normally 1 or 2 i just get a feeling. Suppose im too much of a careing kinda guy lol

 

[lockhes]

all the time

i did a job for a friend of a friend somebody had took down 1 of her lights down to put in a loft hatch and since then only 1 of her lights has worked

i made daft mistake of saying oh they must of got loop and switch wire wrong or wire poped out oh how wrong was i

they had boarded out the loft and had trapped or screwed through wires and all brittle when stripping them i said it really needs a re wire as cables were nakered said she will think about it

then i come to put the landing light up and it was the type were you screw the hook to ceeling then hang fitting on the hook (fancy crap) the hook was missing from whoever took it down and i asked where it was and said there wasnt 1 and i was ripping her off

iv learnt my lesson and will NEVER work for family or close friends as here to much trouble

 

[Deleted member 9648]

I turned the power of to a lighting circuit at a family friends house to put up a couple of fittings in the kitchen for them as a favour,that evening got a call that the security light outside wasnt working. Turned out the sensor...an expensive german 'watchdog' one had packed up. Of course first thing was , 'well it was working before you came'....tried to explain that all I had done was turn that circuit off....hadnt touched any of the wiring to the sensor at all...it was pure coincidence that the thing had failed at that time.
To cut a long story short I ended up coughing up for a replacement just to stop the whinging....they are no longer family friends.....moral?...dont do favours.

 

[cbw]

I did a CU change on a house of someone I know VERY well.

Did it all by the book, detected shared Ns on landing light, no main bonding to water etc...

Did a really pucker job.

Now I know the fancy induction hob was working before the change.

Owners wife went nuts that I had killed the induction hob.....................................................................................................................................................................

How can you explain it, its my house, my hob and my wiring I did nothing unusual and it was a clockwork CU change, I did not fry the hob with 500v or anything like that???????

Coincidence???? It was a stoves, renound for poor quality????

Could you imagine if that had been a customers, I still maintain I did nothing wrong or diferent £600 lighter though!!!!!!!!

 

[Notsosmart]

Lifting a tongue & groove board onthe landing (cut nails) I was met by Ppsssssss Oh $#!? who-ever had put the board down last had punched two nails through the boiler circuit pipes. By the time I had managed to find & turn of stop cocks etc & get the full board up the ceiling was destroyed.

I know they didn't believe me that I wasn't putting nails in if I was lifting the floor board, I paid for the repair to the pipes, luckily the mate who had got me in to alter the circuit was a (excellent) plasterer

 

[cbw]

Oh, I can just imagine that helpless feeling........

 

[Des 56]

I t
To cut a long story short I ended up coughing up for a replacement just to stop the whinging....they are no longer family friends.....moral?...dont do favours.

How right you are
The thing is, many people would have put two and two together and come up with that conclusion

Very annoying
I suppose trying to explain whilst thinking"they dont believe me" would be irritating to say the least

 

[cbw]

My own wife didnt and still does not believe I didnt 'blow up' the hob!!!!!

 

[Des 56]

My own wife didnt and still does not believe I didnt 'blow up' the hob!!!!!

......

 

[offshorealex]

I was doing work in a house when the customer complained that a whole outfit including shoes and bag had gone missing. what does she think, that we were rewiring her house while wearing her gear?

 

[lockhes]

I was doing work in a house when the customer complained that a whole outfit including shoes and bag had gone missing. what does she think, that we were rewiring her house while wearing her gear?

iv seen the pictures

 

[Deleted member 9648]

We were working in the house of a couple we knew well...lifted a carpet in their bedroom and came across a considerable stash of tenners underneath...clearly the husbands secret supply hidden from her ladyship. When the carpet went back down the stash was resited to the opposite corner.....when hubby gets home and finds we've lifted this particular carpet first thing he does is check his wad is still there...cant ask his missis 'cos she doesnt know of i'ts existence and we denied all knowledge of seeing it...(Wot money mate??).
The fun lasted several days till we put him out of his misery