Final Payment

[amigo4lavida]

When is it due?

TIA

A4l

 

[dansk]

When you've got your hand over manuel with the certs, also when your happy with the install and its been demonstrated to you.

 

[SRE]

We ask for payment on the day of comissioning.

 

[mmorse60]

So do we

 

[Ramjam]

On the day of commissioning we have the prepared handover book, 2 copies, we complete the electrical testing certificate and duplicate that to the customer's copy. We present the book tot he customer, explain it's contents ask for a signature in their copy and ours and give them an invoice with bank details.

We ask for a bank transfer that day explaining that if they don't do online or telephone banking that they can show the invoice to the counter staff who'll make payment without charge.

Often we hand over the invoice at the beginning of the last day so that they can make payment while we commission.

Once we confirm the payment is received, normally that evening we produce the paid invoice and MCS cert and either post or email it to the customer. If the customer seems a bit baffled by it then I take it round and complete their FIT application form for them too.

We do still get handed cheques and I don't refuse but I do ask again if they can do bank transfer. About 1 in 8 pays by cheque.

 

[grandfortune]

where do you get the FITs applications please
thanks
grand

 

[gr7]

FiT application forms are available for download from the chosen energy provider. I can recommend EON as their FiT customer services team provide an excellent service and the form is the most straightforward to complete.

 

[dansk]

We ask for payment on the day of comissioning.

We dont, no desposit, install the system, get it up and running, leave it running for a few days, go back with manuel and ask for payment then, this way we can verify all is ok and gives the customer trust in us.

 

[SRE]

We don't have the spare cash to do that, tbh at the minute I'm struggling to get the invoices done the day of commissioning so it's often a day or so later but I like to keep my credit lines with the wholesalers clear and 2 systems a week for a micro business is a lot of wonga to be tied up. You couldn't take a car out of a garage showroom without cleared funds on the day of delivery - we're no different - well, most of the time!