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L

LouiseSheffield

Hey everybody,

This one has me puzzled - my gas and electricity usage has suddenly gone up by approx 2.5 times.
We've not changed anything.

A couple of things that happened around the same time:
A couple of weeks before our boiler guy fixed something minor on our water heater (I can't remember the parts name but our radiators were coming on when we turned the water on, so he replaced something and now they don't!)
4 days before one of our electric showers was leaking water, we have now replaced it
A socket in the kitchen kept tripping, we have since changed the fuse
When the other electric shower is on the lights in our bedroom dim, this has always happened since we moved in in June

We have turned the water heater off at the fuse box and our usage is still high.

I also noticed one night a sudden surge in our British Gas smart meter and nothing had been turned on and the fridge freezer wasn't making a noise.

I have phoned British Gas and they say there's nothing wrong with the smart meter.
We also live in a detached so would be difficult for someone to steal our gas and leccy I think.

Any suggestions? I'm going insane!
:banghead:
 
'Usage' might be the wrong word. Do you mean the bills have increased? Can you give some figures e.g. last three readings, amounts charged etc. An increase from ÂŁ1 to ÂŁ2.50 is an increase of 2.5 times but could be caused by a light being left on for a few days. ÂŁ1000 to ÂŁ2500 is a much more difficult thing to account for electrically.

Energy does not disappear, so either something is getting very hot somewhere, heat or hot water is being wasted, or more likely the metering or billing is incorrect. As both services are affected, I would start out by thoroughly checking the billing - tarriff, period, calculations...
 
Hi,
Is it your usage that has increased or your bill? I am with EON and they change my Direct Debit with the prevailing wind. For three months it will be ÂŁ50 then all of a sudden ÂŁ150, then they'll change it again. My usage is the same but their demands can fluctuate depending on what they think my usage will be over the next 12 months.

Regards.
 
Hi,
Is it your usage that has increased or your bill? I am with EON and they change my Direct Debit with the prevailing wind. For three months it will be ÂŁ50 then all of a sudden ÂŁ150, then they'll change it again. My usage is the same but their demands can fluctuate depending on what they think my usage will be over the next 12 months.

Regards.

Same for me with N Power. And they still owe me money.
 
Speak with you supplier like mentioned above, and check you electric bills, you may have many estimated bills and then a real reading done- if you have used a lot more than they estimated then they may if you are on direct debit adjusted your monthly payments to catch up with the shortfall.
 

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