having trouble keypad configuring.

[lee mcgrath]

hi guys,,just fitted a veritas r8 alarm,with keypad,,all works fine,,i have just added another keypad,,with power off,,turned power back on,but the keypad just doesnt work,,it is lit up but the buttons make no sound,,both keypads have different addresses having done so on the dipswitches,any ideas,,my head has gone. so thats 2 keypads butonly one working.many thanks.ps no daisy chain,just straight back to panel.

 

[Specialist]

Have you double checked that the wiring to the T (Transmit) & R (Receive) terminals are properly connected on both ends & not crossed ?.
If you've stapled the wires around, check carefully that you haven't put a staple through the cable and damaged 1 of the cores.
Fully power down & looking at the dip switches from left to right, with 1 being the L/H switch. On RKP1 1: Not used, 2: off, 3: off & 4: off.
On RKP2 1:Not used, 2: off, 3: off & 4: on. Now power up & try the system.
If your still having problems, power down & disconnect the keypads at the panel, now reconnect the non working one & set the switches as RKP1, power up again & see if it works on its own.
Let me know what happens please.

 

[lee mcgrath]

Have you double checked that the wiring to the T (Transmit) & R (Receive) terminals are properly connected on both ends & not crossed ?.
If you've stapled the wires around, check carefully that you haven't put a staple through the cable and damaged 1 of the cores.
Fully power down & looking at the dip switches from left to right, with 1 being the L/H switch. On RKP1 1: Not used, 2: off, 3: off & 4: off.
On RKP2 1:Not used, 2: off, 3: off & 4: on. Now power up & try the system.
If your still having problems, power down & disconnect the keypads at the panel, now reconnect the non working one & set the switches as RKP1, power up again & see if it works on its own.
Let me know what happens please.

great stuff,,i will try this at work tomorrow,,when you say number 1 not used,,,does it matter if its switched up or down,,i am new to this stuff but greatful of your help..i will let u know if i get them up and running,cheers

 

[Specialist]

No problems mate, we all need to start somewhere.
With the number one dipswitch, it doesn't matter which way it's set.

Hope you find it's something easy like a bad connection.

 

[lee mcgrath]

hi specialist,i have connected each pad seperately and they both work on their own,i am defo going wrong somewhere.

 

[lee mcgrath]

hi specialist,i have connected each pad seperately and they both work on their own,i am defo going wrong somewhere.

and thanks again mate.

 

[telectrix]

not too familiar with the veritas, but does 1 keypad require a resistor fitting when more than 1 keypad is installed\/

 

[Specialist]

When you say you've tested them separately, were they on the normal cable runs to where they will be fitted or did you try them on a short length of cable at the panel ?.
If they worked individually on their normal cable runs then you've either accidentaly got the wrong addresses selected on a keypad or we've got a panel fault.

 

[lee mcgrath]

not too familiar with the veritas, but does 1 keypad require a resistor fitting when more than 1 keypad is installed\/

no resistor required,,but thanks anyway

 

[Specialist]

Hi tel: Good thought mate, but it doesn't mention any resistors in my install manual.

 

[lee mcgrath]

When you say you've tested them separately, were they on the normal cable runs to where they will be fitted or did you try them on a short length of cable at the panel ?.
If they worked individually on their normal cable runs then you've either accidentaly got the wrong addresses selected on a keypad or we've got a panel fault.

yeah normal runs,,i will check the adresses again mate,cheers

 

[Specialist]

Let's try what we've got so far buddy & then we'll take it from there, believe me I know how easy it is to get a wrong address set when your in a rush or stressed.
Not that I've ever made that mistake myself you understand

 

[lee mcgrath]

yeah normal runs,,i will check the adresses again mate,cheers

is it best to connect one at a time,or can i wire both but with different adresses.

Let's try what we've got so far buddy & then we'll take it from there, believe me I know how easy it is to get a wrong address set when your in a rush or stressed.
Not that I've ever made that mistake myself you understand

will do mate,,and i am sure you never mess up.top bloke.catch you tomorrow

 

[Specialist]

Morning: Try doing them one at a time & make certain you have them addressed correctly. Once you've done that & they're definitely at different addresses, then they can both be connected & fingers crossed work together.
Forgot to ask: As it's an R8, please tell me it's 2 LED keypads your installing ? The system won't successfully run LCD's.

If you put power to each keypad 1 at a time but leave t/r disconnected the keypad LED's will show what address it's set at.
From the programming menu enter 09, The LED's will show any keypads that are configured & online. Press programme to scan for new keypads.
When finished press reset to leave programming.

Sorry it's so long winded but it's such a long time since I installed an R8, I keep having to refer to the manual.

 

[Specialist]

Lee: Just a thought, are you talking about the R8 or R8 plus ?