Hottub running hot. What to do?

[mrwkuk]

The plug is brand new so, as you might expect, its clean as a whistle. Internally i have no idea, as its molded, but all the pins seem solid, and the cable isnt loose, so i would have to assume its all good. The only other option is to cut it off and replace it, which probably voids the warranty so not something i want to do until i have at least used the tub a few times.

Currently everything has been running an hour or so, and its warmer than ambient, but not hot. But then theres a decent breeze blowing over everything so thats probably helping. I will keep an eye on it for now and, as noted, upgrade later when i can.

 

[davesparks]

MK, Duraplug or any from Woolworths.

Out if those three MK are the only one left, duraplug went bust last year.

 

[UNG]

A hot tub getting hot ? .... umm, interesting.
As others have stated, a good quality moulded plug would suggest loose terminal connections in the socket or/and a weak plug-socket fitting.

A bit of an oxymoron if ever there was, can't ever remember seeing a good quality moulded plug if I can't see or check the connections then you can't exclude it from being the problem

The plug is brand new so, as you might expect, its clean as a whistle. Internally i have no idea, as its molded, but all the pins seem solid, and the cable isnt loose, so i would have to assume its all good.

The only other option is to cut it off and replace it, which probably voids the warranty so not something i want to do until i have at least used the tub a few times.

Currently everything has been running an hour or so, and its warmer than ambient, but not hot. But then theres a decent breeze blowing over everything so thats probably helping. I will keep an eye on it for now and, as noted, upgrade later when i can.

How will cutting the plug off void the warranty

 

[mrwkuk]

I am guessing, it might not, but I would think that direct permanent physical alteration to the product potentially affecting its operation would be considered a warranty issue.

If it wasn't a factory molded plug, I would have gotten shot of that in a heartbeat. I might check out the other end and see if there are screw terminals to replace the whole cable at the pump end.

 

[GeorgeCooke]

The only other option is to cut it off and replace it, which probably voids the warranty so not something i want to do until i have at least used the tub a few times.

It doesn't (void the warrenty).

 

[telectrix]

I am guessing, it might not, but I would think that direct permanent physical alteration to the product potentially affecting its operation would be considered a warranty issue.

If it wasn't a factory molded plug, I would have gotten shot of that in a heartbeat. I might check out the other end and see if there are screw terminals to replace the whole cable at the pump end.

far better to replace the plug. don't forget there's an in-line 10mA RCD in that lead.

 

[Midwest]

It doesn't (void the warrenty).

It depends on the manufacturers.

Some time ago, I did some research on this subject and posted here with my results, as I was of the opinion cutting off such plugs would void the warranty; sorry I meant plugtops .

I emailed several of the top manufacturers of kitchen appliances, and other devices. The replies that came back were mostly that it wouldn’t void warranties. However, there were a couple of exceptions. Unfortunately I never kept a link to the thread, so I can’t remember who they were. It was mostly to do with using their own leads, but on was just specifically cutting off the plug. Don’t know where they would stand over a warranty claim, if one took them to a civil court.

I would suggest reading MI’s, or ringing them to enquire.

 

[GeorgeCooke]

I was of the opinion cutting off such plugs would void the warranty; sorry I meant plugtops .

No you didn't. You were right the first time.

 

[DPG]

I'd go with replacing the plug with a good quality one as mentioned above. It won't affect your warranty or rights. Think about what would happen if the plug got damaged by being stood on for example - you wouldn't throw the whole hot tub away, you'd just fit a new plug.

George, do you have to keep banging on about this on every thread? Some people say plug, some say plug too. Makes no difference to the discussion.

 

[GeorgeCooke]

George, do you have to keep banging on about this on every thread? Some people say plug, some say plug too.

Plug too!

It seems some people don't learn from their mistakes. The OP is a new member. Let's not teach him incorrect terms.

 

[DPG]

Plug too!

It seems some people don't learn from their mistakes. The OP is a new member. Let's not teach him incorrect terms.

It doesn't help matters, it just means the thread gets derailed and the OP gives up.

 

[Midwest]

No you didn't. You were right the first time.

Yes you did. You were wrong for the second time.

 

[mrwkuk]

Think about what would happen if the plug got damaged by being stood on

But in doing so you have damaged the product outside of what could be considered normal wear and tear which, imho, would constitute voiding the warranty. Like if you tripped with scissors and cut a gash in the side of the hot tub, or dropped tea directly into the electrics. Thats human error, your fault. Not something the manuf should have to accept.

you wouldn't throw the whole hot tub away, you'd just fit a new plug.

Indeed because at that point theres no warranty issue to worry about.

Ultimately I am less concerned about the warranty after the tub has been used a few times. As long as the core functionality is ok, i would probably never claim on the warranty anyway. But until its been confirmed not-DOA I will always leave devices fully intact, and keep all the packaging.

 

[Pete999]

But in doing so you have damaged the product outside of what could be considered normal wear and tear which, imho, would constitute voiding the warranty. Like if you tripped with scissors and cut a gash in the side of the hot tub, or dropped tea directly into the electrics. Thats human error, your fault. Not something the manuf should have to accept.



Indeed because at that point theres no warranty issue to worry about.

Ultimately I am less concerned about the warranty after the tub has been used a few times. As long as the core functionality is ok, i would probably never claim on the warranty anyway. But until its been confirmed not-DOA I will always leave devices fully intact, and keep all the packaging.

Is your hot tub thermostatically controlled, if yes have you tried turning the thermostat down a tad

 

[mrwkuk]

It is, but this was during the initial heat up phase from cold, so the heater was running full time to get the water from 18°c (current tap water temp) to 38°c Takes a little over 30minutes to get a 1°c increase in temp so it has to run for around 12-15hrs flat out from cold. Once its at temp it will just idle between the hysteresis points.