Hourly Rate

[andrew692003]

Totally agree Jason! When we bought the company which I had worked 14 years for my boss was charging me out at £18 p/h . and that was only 4 years ago!!

The first thing we changed was the hourly rate and we're going from strength to strength and have a good reputation. We don't get many complaints about our charges but there's always the odd one trying it on.

We have a customer who owns a garage, he charges £42.50 p/h plus VAT, he phoned one day to complain about getting charged £27.50 plus VAT for half an hours work!!!! I replied that If MY van is broken he doesn't send his mechanic to me to fix it, I have to travel to him and then get a bill of £42.50 p/h plus VAT, I told him it was me that was in the wrong game! Cheeky B*****d!

Cheers

 

[Jason Smith]

Its a hard one to answer. I have a minimum fee for the first hour, after that its all calculated at the hourly rate. First hour is £45. That first hour can last for five minutes or an hour. its still £45. Long jobs, lasting for weeks, are charged at a daily rate. (i.e. no first hour charge ).
To be honest, the minimum charge prevents me getting calls to change light bulbs and the like.Repeat customers dont get a minimum charge, but a minimum of an hours charge.

 

[roukel01]

Its a hard one to answer. I have a minimum fee for the first hour, after that its all calculated at the hourly rate. First hour is £45. That first hour can last for five minutes or an hour. its still £45. Long jobs, lasting for weeks, are charged at a daily rate. (i.e. no first hour charge ).
To be honest, the minimum charge prevents me getting calls to change light bulbs and the like.Repeat customers dont get a minimum charge, but a minimum of an hours charge.

Just out of interest, how many sparks are within easy reach of your catchment area? We can't get away with any more than £25 in these parts, there's just too many of us.

 

[sparks1234]

Just out of interest, how many sparks are within easy reach of your catchment area? We can't get away with any more than £25 in these parts, there's just too many of us.

And you are where??