We recently had a solar panel system put it in. The solar batteries were delayed and put in after, at which point it became clear that the CT clamp for the solar system was positioned on the wrong cable. The inverter was reading the power generated by the solar system and including it in the house load, causing the batteries to discharge rapidly etc etc.
The solar company (finally) came back and moved the CT clamp to live 1 between the fuse and meter. This sorted out the issue with the inverter and batteries. Sadly, it has caused issues with our existing EV charger. The EV charger ramps up to around 5.5 kW then cuts out. The electrician from the solar company positioned the solar CT clamp right above the EV CT on live 1. He mentioned briefly at the time that they might interfere with one another.
I'm posting this now because the solar company has gone AWOL and are refusing to come back to fix things. Perhaps there is a simple fix here, without me having to convince a new company to and fix this? Does anyone know the correct position for the solar CT clamp that won't cause the EV charger to cut-out?
I have already tried moving the solar CT clamp further up the cable away from the EV clamp (as suggested in other posts), but this has not made a difference. Please see the attached image. The blue circle at top right shows where the solar CT clamp was positioned originally by the company, but this resulted in incorrect power readings on the inverter. The two CT clamps are together on live 1 now, the EV one is the one below.
Any suggestions would be much appreciated!
The solar company (finally) came back and moved the CT clamp to live 1 between the fuse and meter. This sorted out the issue with the inverter and batteries. Sadly, it has caused issues with our existing EV charger. The EV charger ramps up to around 5.5 kW then cuts out. The electrician from the solar company positioned the solar CT clamp right above the EV CT on live 1. He mentioned briefly at the time that they might interfere with one another.
I'm posting this now because the solar company has gone AWOL and are refusing to come back to fix things. Perhaps there is a simple fix here, without me having to convince a new company to and fix this? Does anyone know the correct position for the solar CT clamp that won't cause the EV charger to cut-out?
I have already tried moving the solar CT clamp further up the cable away from the EV clamp (as suggested in other posts), but this has not made a difference. Please see the attached image. The blue circle at top right shows where the solar CT clamp was positioned originally by the company, but this resulted in incorrect power readings on the inverter. The two CT clamps are together on live 1 now, the EV one is the one below.
Any suggestions would be much appreciated!