Interesting post on another forum :
Hello, I'm new to all of this, but over Xmas I had a solar PV installation installed by ECO-Deal. This should have taken 1 day at most I guess, but all in all it took nearly 5 weeks. Panels not arriving, wrong parts supplied, sick children, Xmas etc.
Original planned start date 17th December which came and went with no panels arriving- started a week or so later. Finish date 5th January after another interim visit and a missed appointment and tiles on my lower roof damaged by the company when installing the rails, nothing mentioned about the damage, it was up to me to point out the damage, it leaves me wondering what state the rest of my slate roof is in after seeing what damage had been done to the tiled roof, additional work and repairs to damaged roof carried out on the 18th January.
Now as far as I can see my installation is still not complete, I'm still not registered for FITS even though I signed a returned the docs on the 7/1/2013 and the layout of the panels with the SolarEdge montoring system is still incorrect. I have a contract which states that this would be done by ECO-Deal yet I am having to chase British Gas myself to get the work done, meaning I've lost the first 5 weeks of power generation (although it was quite low). I've also logged a call with Solar Edge to find out why my layout hasn't been completed and guess what? ECO-Deal have not done what is required.
I can't complain about the the system as that seems to work well, but ECO-Deal don't seem to know what they are doing at all, very shoddy workmanship in my book and have been blaming british gas and solar edge for the issues.
Update, my layout has changed today 24/2/13 and now my panels have dropped form 16 to 12 and the layout doesn't match the roof at all.
I wish I had never contracted ECO-Deal to carry out the work - keep clear of them if you want solar PV
Solar PV installed by ECO-Deal - not happy so far : Solar PV Output & Performance