T
The Ranger
Good afternoon all I would like to take the time to warn you of these clowns!
Just over a week ago I start to look at doing my 17th upgrade full well knowing that if I don't get it done i'll have to do a full 3 day course on the green book. so I search in Google "17th update kent" and up pops this MGS company so I look at their site an see a course available of the 9th of december. so a days passes it gets to the 8th I think I best book that so I go onto the site and book the course. at this point up pop some joining instructions now I look and I didn't meet 3 of the dates for my original certificates but knowing that I started my apprenticeship in 1999 and finished in 2003 I must have met the last which was "C&G2381 post 2001" which to be an apprentice at that period I must have held it. when I booked the course I was at work so phoned MGS and told them of my concerns about not holding the other 3 but defiantly should have the 2381 they was all nice about it and asked was there no way of checking so I did what I thought best and phoned the JIB and the C&G both confirmed I held that qualification (as it was on my previous JIB card I'd expected no different. so that night I got a bag ready with note pads, regs in etc and also the file with all my certificates in. the morning comes I travel down to their so called trainng school that turns out to be a room rented out at a golf course! waits around for the lecturer to turn up who arrives 45mins late! We go into the rented room sorry I mean class room he checks my certificates and tells me I don't have a certificate that covers me to do the course puzzled by this point I say there must be! to be fair to him nope it wasn't in there I don't know why but to be honest it's been near on 10 years since I put them all in there. So I say to him I can prove that I'm entitled to sit the course so I phone both the JIB and C&G again and yep both confirm my entitlement. so you'd think thats that nope still not allowed to sit it so at this point I'm thinking **** it whats the point he says i can stay for the lecture but not the exam whats the point! so I say thanks but no thanks and leave. This monday I ring up the MGS main office and explain the situation to be created by a rude obnoxious man basically telling me ******* to **** off and that I'm not getting any money back and that i was just trying it on! so thats that I'm seriously considering a small claims court to recover costs bar the C&G registration fee.
Just over a week ago I start to look at doing my 17th upgrade full well knowing that if I don't get it done i'll have to do a full 3 day course on the green book. so I search in Google "17th update kent" and up pops this MGS company so I look at their site an see a course available of the 9th of december. so a days passes it gets to the 8th I think I best book that so I go onto the site and book the course. at this point up pop some joining instructions now I look and I didn't meet 3 of the dates for my original certificates but knowing that I started my apprenticeship in 1999 and finished in 2003 I must have met the last which was "C&G2381 post 2001" which to be an apprentice at that period I must have held it. when I booked the course I was at work so phoned MGS and told them of my concerns about not holding the other 3 but defiantly should have the 2381 they was all nice about it and asked was there no way of checking so I did what I thought best and phoned the JIB and the C&G both confirmed I held that qualification (as it was on my previous JIB card I'd expected no different. so that night I got a bag ready with note pads, regs in etc and also the file with all my certificates in. the morning comes I travel down to their so called trainng school that turns out to be a room rented out at a golf course! waits around for the lecturer to turn up who arrives 45mins late! We go into the rented room sorry I mean class room he checks my certificates and tells me I don't have a certificate that covers me to do the course puzzled by this point I say there must be! to be fair to him nope it wasn't in there I don't know why but to be honest it's been near on 10 years since I put them all in there. So I say to him I can prove that I'm entitled to sit the course so I phone both the JIB and C&G again and yep both confirm my entitlement. so you'd think thats that nope still not allowed to sit it so at this point I'm thinking **** it whats the point he says i can stay for the lecture but not the exam whats the point! so I say thanks but no thanks and leave. This monday I ring up the MGS main office and explain the situation to be created by a rude obnoxious man basically telling me ******* to **** off and that I'm not getting any money back and that i was just trying it on! so thats that I'm seriously considering a small claims court to recover costs bar the C&G registration fee.
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