Same thing a few years back I was working at a care home,s air conditioning system a Daikin unit, I phoned Daikin to get info on the error codes and a quote for a replacment outside unit just in caseit went ---- up, " whats your approved Diakin installer number" I dont have one " well we cant help you fortunatley I new a guy as you invariably do got it sorted, now about a year ago I started getting sales e-mails from Daikin with "special offers" so I phoned and asked about after sales support as I was quoting for a replacement sytem "no problem if you buy from us we give you a free phone support number and all the technical journasl needed for all our models past and present so I asked what had changed the guys words were " pick any Japanesse, Korean, Chinese name and thats why" seems they have been forced into it by the competition who relly want to build and keep a customer base whereas Daikin though the gravy train was endless and they would get by on the name,
Pict