Nedl

[DurhamSparky]

pleasantly suprised today when i went to open a property up for dno to carry out service head replacement.

2 chaps who turned up were very chirpy unlike a few meter services guys i have met from meter plus who seem to have a bloody bee in there bonnet!

had a good chat with them and even got to argue with a resident who complained his power had gone off when they disconnected the head (property was looped to 3 others) his words were im not happy i never received a card through door...! before he could shut his benifit claiming gob i quickly responded "no you wont have got one as its an emergency repair and they too busy to give you a colorful card.." the nedl guy chuckled...!

but one thing is for sure i don't envisage working live like they do..!!

back to property on Monday to wait for the monkeys from Meterplus to get new key meter fitted and carry out repairs to CU and outlets in the property!!

very impressed with the level of service from NEDL recently just shame there call center is not as good..!

 

[SirKit Breaker]

Durham,

I call YEDL call centre regularly, and i am fairly sure it is the same as NEDL, and to be fair they are s*** hot, but i think the secret is to press 1 and get straight through to "report a dangerous condition", i agree their engineers are great blokes.

Cheers........Howard

 

[DurhamSparky]

yeah YEDL/NEDL same company owned by the american company CE Electric !! yeah the 1 button is brill....! (this job was actually bookd via a YEDL operator as the NEDL centre was busy)

just a shame Meterplus was just as good...!