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Thought you might be interested in my flirtation with Passiv Systems.
In the summer we lost out on a job to one of the big solar firms who were doing a hard sell on Passiv Systems (sold it for an extra 2k and also sold vo for £500 - guy has incoming voltage of 237!). I got the details and thought it looked interesting. The sales guy I got, promised all sorts of statistical data to back up their claims of 23% saving off heating bills and I thought it would be great in rural areas on it's own without the pv and had the potential to keep us going over the winter with work. I won't bore you with the details, here's the shortened version.
Had to order 10 systems, they were expensive but I could see the potential and knew we were going to be quiet through the winter.
Had the training on site - which was good.
Installed ours during the training - had quite a few teething problems and ended up paying our local plumber £300 to sort out our heating system.
The wrong operating instructions were sent out with the 10 systems but we all make mistakes and this was eventually rectified.
Have repeatedly asked for problems to be resolved, statistics to back up their 23% claims and support for our own installation and unless I've refused to pay their invoice I've found it hard to get any sensible answers from them. I seem to get half way with a solution or answer to a query but never quite get to the end of it.
I still haven't had figures to prove the savings suggested - they only seem to have tested the system on 2 oil properties and the system they have tested on about 30 (still not a lot) gas systems is available installed from British Gas for £199 if you're a customer and £229 if you're not. There are some differences but not enough to justify the huge price difference.
My last email to them on the 24th August suggested that I could keep the system installed, return the other 9 and monitor our system (oil) on their behalf or return 5 and keep 5 systems has been completely ignored so today I've sent 9 systems back to them and will only pay for the system I have had installed.
I'm disappointed, when you get to speak to someone other than sales they do seem to know what they are doing and their intentions seem to be be well meant but I'd not be confident that after installing there would be back up for my customers, therefore they have been returned.
Thought you guys might appreciate my experience - just in case you were thinking of going down a similar route. Or perhaps you've been there and I'm being a complete numpty and it's just me!!
In the summer we lost out on a job to one of the big solar firms who were doing a hard sell on Passiv Systems (sold it for an extra 2k and also sold vo for £500 - guy has incoming voltage of 237!). I got the details and thought it looked interesting. The sales guy I got, promised all sorts of statistical data to back up their claims of 23% saving off heating bills and I thought it would be great in rural areas on it's own without the pv and had the potential to keep us going over the winter with work. I won't bore you with the details, here's the shortened version.
Had to order 10 systems, they were expensive but I could see the potential and knew we were going to be quiet through the winter.
Had the training on site - which was good.
Installed ours during the training - had quite a few teething problems and ended up paying our local plumber £300 to sort out our heating system.
The wrong operating instructions were sent out with the 10 systems but we all make mistakes and this was eventually rectified.
Have repeatedly asked for problems to be resolved, statistics to back up their 23% claims and support for our own installation and unless I've refused to pay their invoice I've found it hard to get any sensible answers from them. I seem to get half way with a solution or answer to a query but never quite get to the end of it.
I still haven't had figures to prove the savings suggested - they only seem to have tested the system on 2 oil properties and the system they have tested on about 30 (still not a lot) gas systems is available installed from British Gas for £199 if you're a customer and £229 if you're not. There are some differences but not enough to justify the huge price difference.
My last email to them on the 24th August suggested that I could keep the system installed, return the other 9 and monitor our system (oil) on their behalf or return 5 and keep 5 systems has been completely ignored so today I've sent 9 systems back to them and will only pay for the system I have had installed.
I'm disappointed, when you get to speak to someone other than sales they do seem to know what they are doing and their intentions seem to be be well meant but I'd not be confident that after installing there would be back up for my customers, therefore they have been returned.
Thought you guys might appreciate my experience - just in case you were thinking of going down a similar route. Or perhaps you've been there and I'm being a complete numpty and it's just me!!
To get a discount you have to buy 50 units, and then those that do have been offering them at the normal price to installers, the following wholesalers will sell to an installer at the usual installer price, and some also offer credit:
