Patguard Lite 2 download woes!

Duntestin · Jan 22, 2011

Looking for some advice on the above as having trouble getting testers to download to an SSS file using this!

We are using primetest 350 and downloading at recommended baud of 57600 via lead connection.

On doing this we get an error on pc saying that tester is not set to download in SSS format, or an exception error on pc. Errors are inconsistent and it seems to be the same on XP or a Win7 machine.

Any help appreciated!

Patman · Jan 22, 2011

Hey - thought you'd "Dun testin" !!

Call Seaward support on 01915878718 and they'll tell you of any compatability issues. Also if you get onto their website, there's info regarding a whole load of technical issues.

Best of luck

Duntestin · Jan 24, 2011

Lol!
I have dun test in myself, manage others to do it now!

Thanks for the info!

Duntestin · Mar 3, 2011

Just for future reference, the fault I have has been identified as a software bug by Seawward!
In fairness to them, they are working to resolve it and are confident of a solution for me!

paulytrick · Mar 6, 2011

Duntestin said:
Just for future reference, the fault I have has been identified as a software bug by Seawward!
In fairness to them, they are working to resolve it and are confident of a solution for me!

Thats good news. From what I gather Seaward have an excellent customer service program.
I'm sure they'll get you sorted out.