OP
Smudge
our supplier phoned back yesterday. She said that as we were on an half hourly bespoke meter, that we would be charged ÂŁ25 for every half hour that we were over our allowance. This doesn't seem right. I asked if it were ÂŁ25 every half hour, then how did we get charged ÂŁ43.87 and logically not a multiple of 25? I then got another phone call later from a guy who said it is a one off payment of ÂŁ25 per month (which is fine by me) but again he doesn't know why its ÂŁ43.87. Cracking customer service, shame they don't know what they are meant to be charging us.
All in all, it's been a complete waste of time, thanks for your help and opinions. Scottish power are looking into upping our allowance, however, it is a 1MW transformer so looks like some major investment is needed to expand.
All in all, it's been a complete waste of time, thanks for your help and opinions. Scottish power are looking into upping our allowance, however, it is a 1MW transformer so looks like some major investment is needed to expand.