Hi everyone my first post here. Quick background I'm a newly qualified installer of somewhat advanced years whose just starting out in the trade.
The reason I'm posting is because I've been having a puzzling issue with Quinetic light switches, I can't seem to get any sense from Quinetic technical support so I hoped I might get some here. The issue is this, six weeks ago I did some work re-wiring a client's lighting circuit and also installed a Quinetic in-line switch receiver, replacing a traditional 1-way 1-gang switch. Everything functioned as expected and the circuit test results were good, minor works cert, job done.
Last week I got a call from the client complaining of strobing from the bulb, and when he changed bulbs, the new bulb briefly powered on even though the switch was off. I went round and did some testing. I connected my MFT to the pendant with an adaptor and got a reading of 238v regardless of whether the switch was open or closed. I plugged the bulb back in and tested around the pendant with my volt stick, which indicated voltage present when the light was off.
I got in contact with Quinetic who told me it must be a faulty unit. I got a replacement this week and tried it on my own lights. Same result. I consulted the regs and came across regulation 537.3.1.3 which mentions a semiconductor device may control current without disconnecting the poles so I put my clamp meter around the switch line and operated the switch, sure enough 0A with the switch open and 30mA with the switch closed. I was still worried about the voltage reading from the outlet though and a new communication from the manufacturer read "no, the voltage is switched" which wasn't terribly helpful.
Please can one of you experienced gentlemen throw some light on this for me? Has anyone else installed one of these and had voltage at the lighting point with the switch off? Have I just been unlucky and had two faulty units? Or is there something I don't understand? Any help and answers greatly appreciated.
Gary.
(footnote:- just remembered that semiconductor devices can't be used for isolation so that rules that out).
The reason I'm posting is because I've been having a puzzling issue with Quinetic light switches, I can't seem to get any sense from Quinetic technical support so I hoped I might get some here. The issue is this, six weeks ago I did some work re-wiring a client's lighting circuit and also installed a Quinetic in-line switch receiver, replacing a traditional 1-way 1-gang switch. Everything functioned as expected and the circuit test results were good, minor works cert, job done.
Last week I got a call from the client complaining of strobing from the bulb, and when he changed bulbs, the new bulb briefly powered on even though the switch was off. I went round and did some testing. I connected my MFT to the pendant with an adaptor and got a reading of 238v regardless of whether the switch was open or closed. I plugged the bulb back in and tested around the pendant with my volt stick, which indicated voltage present when the light was off.
I got in contact with Quinetic who told me it must be a faulty unit. I got a replacement this week and tried it on my own lights. Same result. I consulted the regs and came across regulation 537.3.1.3 which mentions a semiconductor device may control current without disconnecting the poles so I put my clamp meter around the switch line and operated the switch, sure enough 0A with the switch open and 30mA with the switch closed. I was still worried about the voltage reading from the outlet though and a new communication from the manufacturer read "no, the voltage is switched" which wasn't terribly helpful.
Please can one of you experienced gentlemen throw some light on this for me? Has anyone else installed one of these and had voltage at the lighting point with the switch off? Have I just been unlucky and had two faulty units? Or is there something I don't understand? Any help and answers greatly appreciated.
Gary.
(footnote:- just remembered that semiconductor devices can't be used for isolation so that rules that out).
Last edited: