Reverse Energy Detected - usage gone up 71% !!

[flotmangooner]

Hi,

I had a 4kw system installed on the 16th November. Since then we have generated about 130kwh which seems a bit low to me but saying that, the weather has been pretty awful and my system faces SW so is not getting the best of what sun we have.

I give my electricity readings to British Gas each month and was staggered to see that my usage for the period 21/11 to 22/12 had gone UP 71% on the previous month. I was expecting our usage to drop after the installation especially as we have made a concerted effort to use the washing machine and dishwasher during daylight hours. I have noticed on our electricity meter the letters r.e.d which I understand means reverse energy detected. I have spoken to the installer who have advised me to contact BG as the meter appears to be recording the energy we have exported back to the grid. I have emailed BG and will wait to see what sort (if any) reply I get but I would like other people’s opinions or comments if they have come across the same issue and if so how was it rectified ?

I am mortified that I am now creating my own electricity and exporting it back to the grid but being charged for it 

Many thanks

 

[solarsparkie]

it would be handy to know the make and modle number of your meter so we can advise clients in future

 

[redmile-energy]

We have had a few infrequent issues regarding meters; going up/going down etc... obviously the UK's housing market spans a vast timeline and so do the meters contained in them- it really is a case of turning on the PV system and monitoring the meter on the off chance you have issues.

Besides this the meter is not something that can be altered or interfered with by anyone but a qualified person, more than likely someone from british gas or an approved contractor. Basically British Gas should be replacing your meter free of charge and this will more than likely be the outcome- there is no other sensible resolution, they could never expect you to pay for energy you aren't using.

 

[TedM]

There are some modern meter models (Siemens is one) that, if so configured, will add any export detected to the import reading. This is an option that is designed-in to the meter as an anti-fraud measure. Your supplier should know this and arrange to change the meter or, at least, get it reconfigured.

 

[VMan]

This is a good post,
My old man swears his electricity bills have gone up since having his PV install done back in june. ill have to take a look at the meter on a bright day!

 

[dansk]

Had it a few times on the Siemans meters.

 

[and]

Meters aside, generating 130kW since 16 Nov is fine.

Have a look on pvoutput.org (you can filter what you look at, ie just UK systems), this will give you a good idea of what people are getting; at the end of the day, if it's sunny the kW's clock up, if it's dull they just tick over very slowly.

Mine was 157kw for the same period (3.92kw system) - best sunny day = nearly 9.3kW, worst day = 0.2kW.
Am between S and SE.

 

[moggy1968]

thanks for the info. I have emailed all my customers tonight to be on the lookout.

 

[liquidity]

Siemens meters not listed and a bit out of date but have a look at http://www.ofgem.gov.uk/Markets/sm/...1/5560-manufacturer_poll_response_summary.pdf

 

[flotmangooner]

Hi Guys,

I am in contact with British Gas (my electricity and FIT supplier) - i will let you know what they say.

Will check my meter tonight but almost certain it is NOT a Siemans.

Wonder how many people are out there who have had a PV array installed with a similar problem that they are unaware of ?

 

[flotmangooner]

Thanks for the replies Guys.
There may be another side to this story.......
We have an electric radiant heater which is used in our conservatory. Because my wife works nights, she is at home during the day and i am beginning to think that the heater has been on for the majority of the day - everytime i look at it, it is on the top setting !!!.
I mentioned this to her and she looked a bit sheepish so i am beginning to think that perhaps our usage increase is down to this damm heater. Since i mentioned it to her, she says she has not been using it as much so last night i checked our reading again and my daily average has dropped from 29 units to 21.5units which is still higher than normal.
Our average usage before we had the PV installed was about 16 units a day - it still seems odd that even with the high heater usage our overall usage is still higher than before the system was installed. Are these radiant heaters that thirsty ??
Thanks

 

[liquidity]

Have a look at the sticker on the heater -- 2000-2500 watts is easily possible. Portable electric heaters are disguised money pits.

 

[flotmangooner]

Have a look at the sticker on the heater -- 2000-2500 watts is easily possible. Portable electric heaters are disguised money pits.

The heater in question is a 2kw Sunburst Radiant Heater which was on for a few hours every day. Since our PV installaion in mid November we have generated an average of 2.77kw each day. Am i correct in thinking the following:

Generated electricity = 2.77kw per day.
From this i have to take everything we use during the day - washing machine, diswasher, radiant heater, tv's, playstations, lights etc etc which i assume will come to more than 2.77kwh (especially with the heater use). Once the 2.77kw i have generated has been used up, i then start using power from the grid. I am beginning to think that i will only see a reduction in my electricity bills during the summer months when the array is producing a lot more than 2.77kw per day.

 

[Gary K]

The heater in question is a 2kw Sunburst Radiant Heater which was on for a few hours every day. Since our PV installaion in mid November we have generated an average of 2.77kw each day. Am i correct in thinking the following:

Generated electricity = 2.77kw per day.
From this i have to take everything we use during the day - washing machine, diswasher, radiant heater, tv's, playstations, lights etc etc which i assume will come to more than 2.77kwh (especially with the heater use). Once the 2.77kw i have generated has been used up, i then start using power from the grid. I am beginning to think that i will only see a reduction in my electricity bills during the summer months when the array is producing a lot more than 2.77kw per day.

NO mate, you may generate 2.77kwh in a day but at any time you may only be generating say 500 watts and a lot less if there is heavy cloud cover. If your wife turns on this 2kw heater you will instantly be importing 2kw minus whatever you are generating at the time and thats without any other usage such as fridge,freezer,tv computer ETC.
29Kwh in a day??? - are you running a pottery kiln or something.LOL

 

[flotmangooner]

29Kwh in a day??? - are you running a pottery kiln or something.LOL

LOL - no but i am running a wife (who likes to be warm and does enough washing for an army !), 2 kids, 2 televisions, 2 play stations, computer, laptop, 2 tropical fish tanks with lights and heaters 24/7.