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TerryJH

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Hi all,

so I bought a Ring wired ring door bell on Amazon prime day, £45 with free echo dot!

Anyway fitted as per instructions and it works fine. The Ring app tells me the transformer voltage is good.

BUT now my living room lights won’t turn on?

The doorbell and downstairs lights are on the same breaker, kitchen and hallway lights still work.
Have I made a mistake somewhere or is this unrelated to the new doorbell being fitted ?

Any advice appreciated, thanks in advance.
 
Typically a door bell feed is wired directly from the consumer unit on its own, but just possibly the doorbell supply then feeds the living room lights. You don't have any loose wires / connection in the doorbell by any chance - mains input side? PS: turn supply off before looking / checking.
 
Typically a door bell feed is wired directly from the consumer unit on its own, but just possibly the doorbell supply then feeds the living room lights. You don't have any loose wires / connection in the doorbell by any chance - mains input side? PS: turn supply off before looking / checking.
It should have its own feed , I agree but the electrician who installed decided otherwise ?. No loose wires doorbell side, just 2 wires that were both wired back to the ring doorbell. Mains side- do you mean in the breaker itself? Excuse my ignorance I’m in no way electrically trained but am competent at following instructions once I know what they mean ??
 
[ElectriciansForums.net] Ring door bell (wired) fitted now living room lights don’t work?
 

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Breaker and doorbell mechanism with jumper cable now installed, worth noting the living lights don’t work even if the jumper cable isn’t installed as I’ve tried this too.
 

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