View the thread, titled "Rip off and disgusting service" which is posted in Solar PV Forum | Solar Panels Forum on Electricians Forums.

She has no idea.
We are talking elderly lady, recently widowed living on her own.
Sales guy turns up and she signs a contract, few weeks later comes home and scaffold up, few days later system installed and everyone buggers off leaving all rubbish and scaffold there.
She called company and scaffold company and has never got through. Then she sent registered letters which were ignored and then one day rubbish disappeared which lets face it could have been a fussy neighbour.
I got told about it before easter (its a family friend) and i said phone them up and tell them youve turned it off and if its not gone by a week its being scrapped. Also got her to contact MCS who have discovered they have gone bust so shes now in limbo.
She would need to employ a good solicitor to make sure she could lay claim to the system to prove ownership but the system must have been already registered to the company when they fitted it. I cannot imagine free installers sitting on fit forms etc very long.
Its all a big balls up.
 
The system may have been registered on the MCS website, however it is the customer that registers for the FIT, normally with their energy provider, some companies do this for their customers, and some help the customer fill in the forms.
My advise, for what it is worth, would be to get a local PV company to help out, this is far too complex for a solicitor, they would not know where to start, but would charge this lady a fortune for the pleasure.
Sorry it may have been posted, but what area of the country does she live in?
 

Reply to the thread, titled "Rip off and disgusting service" which is posted in Solar PV Forum | Solar Panels Forum on Electricians Forums.

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