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Hi everyone,

Completed EICR for property recently and found there is a hole in the service head on neutral side, meaning live parts accessible by a finger. Photo attached.

Does anyone knows best way to repair it? I've tried to find replacement element but couldn't find anything.

Many thanks
 

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Hi everyone,

Completed EICR for property recently and found there is a hole in the service head on neutral side, meaning live parts accessible by a finger. Photo attached.

Does anyone knows best way to repair it? I've tried to find replacement element but couldn't find anything.

Many thanks
Incoming fuse is responsibility of DNOs. You cannot fix It if broke Or dangerous.

if your concerned Contact the distribution network.

see what they say??
 
put a blob of silicone in that'll improve the IP rating - colour code like James says (post #7)
G/Y for the earth part and Blue for the Neutral part.

But seriously its a DNO problem (one that they will never attend to)
 
Annex 1.7 of the MOCOPA Guide Version 3.5 entitled "A guide for MOCOPA on reporting and acting on Distribution Business Asset Issues" contains a lot of useful information with regards to cut out conditions, how to do them and what responses you can expect.

Code A07 (Exposed Live Conductor) is your closest fit and, as it is s category A code, should get someone to you with relative urgency.

While I can appreciate @Paignton pete stance saying it's DNO kit and as such outside our remit and we should not be attempting to fix or remedy, what we CAN do is raise the issue with the DNO on behalf of the customer as we have the requisite knowledge to speak to DNOs in thier terms. A customer won't have a clue what an MPAN is, or what a cutout is/does.

We can only note as far as practicable on the EICR BUT what can also do is add ancillary information and documents and educate the client

Throe together a risk assessment, print a copy of the MOCOPA GUIDE, keep it handy and include excerpts in your report.
 
Annex 1.7 of the MOCOPA Guide Version 3.5 entitled "A guide for MOCOPA on reporting and acting on Distribution Business Asset Issues" contains a lot of useful information with regards to cut out conditions, how to do them and what responses you can expect.

Code A07 (Exposed Live Conductor) is your closest fit and, as it is s category A code, should get someone to you with relative urgency.

While I can appreciate @Paignton pete stance saying it's DNO kit and as such outside our remit and we should not be attempting to fix or remedy, what we CAN do is raise the issue with the DNO on behalf of the customer as we have the requisite knowledge to speak to DNOs in thier terms. A customer won't have a clue what an MPAN is, or what a cutout is/does.

We can only note as far as practicable on the EICR BUT what can also do is add ancillary information and documents and educate the client

Throe together a risk assessment, print a copy of the MOCOPA GUIDE, keep it handy and include excerpts in your report.
@Lister1987 have a look at the picture and find the exposed live part.

I totally agree if there is an issue with the incoming then we do code it or report it or both.
if it’s an immediately dangerous situation I would not leave site until the issue was resolved or I had handed it over to the DNO.

In this instance with this incoming supply what do you see and how would you code it?
 

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