Hi all. Shower has melted on top left corner. I thought it would likely be a loose connections on the feed. On taking the cover off the 10mm coming in and connector block looks fine and is tight and I soon realised the burn Mark is from the live going from the block up to the top of the heating/pump canister. Connections are all tight. I have run it for 30 seconds and the live gets to hot to touch but the incoming 10mm is still cold so can only guess that it's an issue inside the heating unit that is then passing the heat down the live. Anyone ever come across this? I was just expending a simple loose neutral. Triton say there have been no recalls and were pretty uninterested. Sounds like a new unit needed but has left me curious if anyone has seen this before?