Hi Guys,
We've just installed our first extension to a system so we now have 2 SMA inverters with Bluetooth and the original sunny beam. We'd assumed that the display would show both inverters and allow access to each set of data.
Upon commissioning of the second system we found that the display would only pick up one NetID at a time and had to be set up again to communicate with the other NetID.
We phoned SMA UK and got a not particularly friendly or helpful chap who said that we should put both inverters on the same NetID. This gave us the data from both inverters but expressed as a single PV plant. This is of no real use to our customer as the systems are on different phases feeding different things. We relayed this back to the yunge Mann at SMA who stated categorically that this cannot be done.
Has anyone had a different experience and managed to sync both inverters to the display showing their data independently? Despite having a fully functional system the customer is withholding final payment until he gets two sets of data on the display.
Cheers
We've just installed our first extension to a system so we now have 2 SMA inverters with Bluetooth and the original sunny beam. We'd assumed that the display would show both inverters and allow access to each set of data.
Upon commissioning of the second system we found that the display would only pick up one NetID at a time and had to be set up again to communicate with the other NetID.
We phoned SMA UK and got a not particularly friendly or helpful chap who said that we should put both inverters on the same NetID. This gave us the data from both inverters but expressed as a single PV plant. This is of no real use to our customer as the systems are on different phases feeding different things. We relayed this back to the yunge Mann at SMA who stated categorically that this cannot be done.
Has anyone had a different experience and managed to sync both inverters to the display showing their data independently? Despite having a fully functional system the customer is withholding final payment until he gets two sets of data on the display.
Cheers