S
smarthomenewbie
Good morning all,
I trust you are well.
I am looking for an electrician who can help install 2 x Tado Smart Thermostats and their extension kit in a residential property in Kent.
The problem is, I bought the products directly from Tado and purchased their installation service but Tado turned around and told me that they only support single and dual relay systems.
Currently, I have a new build home with an Ideal Logic Heat 12 boiler (condensing system boiler with a hot water cylinder). I have 2 heating zones with 2 wired thermostats and a 3 channel programmer (zone 1, zone 2, hot water) next to the boiler by a company called ESI controls.
Tado's extension kit which replaces my current programmer only supports 1/2 relays so they have declined installation saying I should find my own installer. Their marketing material suggests they "care" and actually they have just passed the buck (and the liability) to someone else.
I'm sure if I can get the 2 relays for the 2 heating zones to connect as 1 relay inside tado's extension kit then that should solve the problem. But I have no experience on how to do this. Do I do this at the programmer stage or in the wiring centre?
Can anyone help or point me in the right direction?
Thank you in advance.
Kind regards,
Andy
I trust you are well.
I am looking for an electrician who can help install 2 x Tado Smart Thermostats and their extension kit in a residential property in Kent.
The problem is, I bought the products directly from Tado and purchased their installation service but Tado turned around and told me that they only support single and dual relay systems.
Currently, I have a new build home with an Ideal Logic Heat 12 boiler (condensing system boiler with a hot water cylinder). I have 2 heating zones with 2 wired thermostats and a 3 channel programmer (zone 1, zone 2, hot water) next to the boiler by a company called ESI controls.
Tado's extension kit which replaces my current programmer only supports 1/2 relays so they have declined installation saying I should find my own installer. Their marketing material suggests they "care" and actually they have just passed the buck (and the liability) to someone else.
I'm sure if I can get the 2 relays for the 2 heating zones to connect as 1 relay inside tado's extension kit then that should solve the problem. But I have no experience on how to do this. Do I do this at the programmer stage or in the wiring centre?
Can anyone help or point me in the right direction?
Thank you in advance.
Kind regards,
Andy
