C

CRAGS

Anybody had any dealings with tax credits got payed £9000 by mistake 7 years ago informed them of this got normal reply dont worry bout it it will get sorted so for last 7 years being paying it of with credits I should receive £10 odd pound a week. This year with the wife doing a extra shifts and me doing alot of overtime gone over the allowed amount so letter drops on mat you owe us £5000 pay in one go or pay over 12 months. I have heard after 7 years it gets wiped is this true??? Also I have read on website that if you informed them within 30 days that it was wrong and there fault which it was (have letter from them stating this) it may get wiped or part of of it wiped ...
 
trust them as far as I could throw them. I'm trying to pay back an overpayment and they are making life difficult by not responding! My advise would be keep a note of every time you contact them, be it letter or phone. I would question the amount owed it seems like a lot.
 
i know a couple of people thats happend to,yet to be asked for it back,but i imagine they will..
 
I think your best move would be to give your local citizens advice bureau a call they would be able to give you the correct advice.
 
wouldnt it be best just to stick in an account and not touch it,worse case you get a bit of interest when they want it back..
 
Gave CBA a call (me)when are you open (CBA) mon wed thur (me) great I will call in after work (CBA) we are only open from 10-1.30 .......what good is that to me I work days Mon to Fri
 
wouldnt it be best just to stick in an account and not touch it,worse case you get a bit of interest when they want it back..

Was put in ISAs got enough pay it back but begrudge paying it back after all was there mistake.
 
Any financial agreement that has not had a payment against it for six years automatically gets written off. This applies to credit cards, loans, mortgages but I don't know about government benefits. I'm sure there will be loads of advice online, good luck with it.
 
man,words fail me they really do..

Why I told them the the truth about our circumstances they got it wrong my problem or theirs.......every other person I talk to have had problems with the tax credits...when I spoke to a guy at the tax credits his advice at the time was to put it in a high interest account what does that tell you
 
Why I told them the the truth about our circumstances they got it wrong my problem or theirs.......every other person I talk to have had problems with the tax credits...when I spoke to a guy at the tax credits his advice at the time was to put it in a high interest account what does that tell you

i would have give them a cheque straight back,its not your money its for people who need it,hence the term welfare..i mean whats £10 per week,its nowt to a working man,its a lot to someone who doesnt/cant work,the problem in the uk is because you may be entitled to it you take it,if you need or not..
 
Dont get me started this country is on its knees do you think if I give it back it will make a difference do you think everybody else who has had a payment wrong will send theirs back as well if they did do you think things will change simple answer NO they will not. The person who Cant Wont work is that half of the people who decide not to work for a excuse of a reason... no offence to the people who have genuine reasons... You are right the money is not mine is was paid in mistake but if you saw £20 on the ground would you go and give it in @ police station????
 
Dont get me started this country is on its knees do you think if I give it back it will make a difference do you think everybody else who has had a payment wrong will send theirs back as well if they did do you think things will change simple answer NO they will not. The person who Cant Wont work is that half of the people who decide not to work for a excuse of a reason... no offence to the people who have genuine reasons... You are right the money is not mine is was paid in mistake but if you saw £20 on the ground would you go and give it in @ police station????

so its a case of everyone else is doing it so its ok,and im more likley to lose a £20 than to find one,im a shove in in the back pocket get ya wallet lose it type,i did find a fiver once and gave it to a tramp,and i dont care if he spent it on tea or beer..on your finding money thing,what would you do if you found a paypacket with say £500 in it?
 
tried sending the overpayment back, so far 2 yrs later I have still not managed to do it. They returned it then changed the bank details to send it to. (took ages to get the details first time round) they are still wasting money telling me that I'm not going to recieve anything this year. not had anything in years, not asked for it, sort out the system would be my advice, most people I have talked to at tax credits have little to no idea about how it all works. I would say the same about the VAT people. Everytime I talk to them I get a different answer to the same questions.
 
Your answering a question with a question....I am not everyone else is at it attitude more they were told the cirumstances on more than a few occasions I got the brush of after many phone calls at premium rate calls. I was willing to pay the money back at the time but they never got it sorted they just left it and took it off what they should have being paying me.
 
Anybody had any dealings with tax credits got payed £9000 by mistake 7 years ago informed them of this got normal reply dont worry bout it it will get sorted so for last 7 years being paying it of with credits I should receive £10 odd pound a week. This year with the wife doing a extra shifts and me doing alot of overtime gone over the allowed amount so letter drops on mat you owe us £5000 pay in one go or pay over 12 months. I have heard after 7 years it gets wiped is this true??? Also I have read on website that if you informed them within 30 days that it was wrong and there fault which it was (have letter from them stating this) it may get wiped or part of of it wiped ...


Been in the same boat for last 5 years haven't had a penny off them since they changed the rules + added my company car ( which I already pay tax on ) on to my wages which meant I then earned too much to be due anything !!!

Got a letter last august wanting £900 by september cos we were late in renewing our claim so they took us out of the system. Only way to stop them was to get put back in the system but still get nothing!!!

Got a letter last week saying they were taking us out of the system AGAIN!! but that we FINALLY owe them nothing.

Sad thing is I dont believe them + wouldn't be surprised if they come looking for money they think we owe.

Best advice I can give is always keep a record of any contact you have with cos the haven't got a bloody clue!!!

Good luck dealing with the ********
 
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Your answering a question with a question....I am not everyone else is at it attitude more they were told the cirumstances on more than a few occasions I got the brush of after many phone calls at premium rate calls. I was willing to pay the money back at the time but they never got it sorted they just left it and took it off what they should have being paying me.

well pay it back then,dont moan about it
 
My issue is I pay back the money in full they come back next year you owe us xxxxxx amount as said they are clueless and don't know what is going on
 
My issue is I pay back the money in full they come back next year you owe us xxxxxx amount as said they are clueless and don't know what is going on

if you pay it back and have proof,they cant take anymore off you,and you can claim what you are entitled to..
 
if you pay it back and have proof,they cant take anymore off you,and you can claim what you are entitled to..

It does not work like that believe me tax credits are a real pain in the --- they could not sort out a p*** up in a brewery. I have had loads of coversations with them about sorting this out before if you knew the half of it you would realise where my problem with them is.....Endless converstions , being put on hold for 20 mins.... waiting for them answer the phone for upto a half a hour to 45 mins.....
 
It does not work like that believe me tax credits are a real pain in the --- they could not sort out a p*** up in a brewery. I have had loads of coversations with them about sorting this out before if you knew the half of it you would realise where my problem with them is.....Endless converstions , being put on hold for 20 mins.... waiting for them answer the phone for upto a half a hour to 45 mins.....

no you havent,you got what wasnt yours,youve stuck into savings,they want it back and your asking how to avoid paying it back,just pay it back,and waiting 20 mins on the phone is no excuse man,thats the problem in this country,people moan about immigrants coming over and taking our benefits while doing exactly the same.
 
Anybody had any dealings with tax credits got payed £9000 by mistake 7 years ago informed them of this got normal reply dont worry bout it it will get sorted so for last 7 years being paying it of with credits I should receive £10 odd pound a week. This year with the wife doing a extra shifts and me doing alot of overtime gone over the allowed amount so letter drops on mat you owe us £5000 pay in one go or pay over 12 months. I have heard after 7 years it gets wiped is this true??? Also I have read on website that if you informed them within 30 days that it was wrong and there fault which it was (have letter from them stating this) it may get wiped or part of of it wiped ...

Hi mate
If you have reported it at the time and they still made the mistake its there fault happened to my mrs and I. She had phoned them to tell them about overpayment of over a thousand pounds, as she went from sick payments from employer to Incapacity benefit and the guy from tax credits told her she was still entitled for 28 week more so she took his name in case
then they tried to claim it back and so she informed them that she had notified them at the time and gave his name
and as she had informed them they admitted it was there mistake and cancelled the overpayment claim
 
You are possibly right but when you have tried paying it back many times you give up trying your views are yours mine are mine. Right or wrong I am sure you have done things that are not right or incorrect, sorry if I am misjudging you and you are a angel and never done anything wrong but..
 
no you havent,you got what wasnt yours,youve stuck into savings,they want it back and your asking how to avoid paying it back,just pay it back,and waiting 20 mins on the phone is no excuse man,thats the problem in this country,people moan about immigrants coming over and taking our benefits while doing exactly the same.

sorry forgot put quotes in
 
You are possibly right but when you have tried paying it back many times you give up trying your views are yours mine are mine. Right or wrong I am sure you have done things that are not right or incorrect, sorry if I am misjudging you and you are a angel and never done anything wrong but..
read your first post again,im no angel and i dont believe in god either,but i believe in the welfare state,i believe in the national health,i believe in doing the right thing,i believe if you dont put in you dont get out,i believe in fairness,i despise people who take from those that need it,that includes those who wont work,not those who cant,those that believe welfare is a career choice,i dont claim a penny,not because im rich far from it,im just an alarm man,wife works part time,i could use the extra no doubt,but when i hear 'you should claim tax credit' you should 'claim child benefit' it will pay for sky tv..no thanks i'll work for sky tv,its not a right
 
We were overpaid, but instead of paying them back, they just took it off what we would actually get.
 
read your first post again,im no angel and i dont believe in god either,but i believe in the welfare state,i believe in the national health,i believe in doing the right thing,i believe if you dont put in you dont get out,i believe in fairness,i despise people who take from those that need it,that includes those who wont work,not those who cant,those that believe welfare is a career choice,i dont claim a penny,not because im rich far from it,im just an alarm man,wife works part time,i could use the extra no doubt,but when i hear 'you should claim tax credit' you should 'claim child benefit' it will pay for sky tv..no thanks i'll work for sky tv,its not a right

You should claim what is yours its not a handout its what you are entitled to...Thats your choice. I got paid wrong not my fault. I told the tax credits what was happening they made a mistake.....If the system was correct mistakes would not happen. But it has and I will deal with it as I feel it should be dealt with will they spend 40 mins waiting for me answer the phone No will they pay premium rate waiting No will they tell me I am right I owe them money time after time maybe yes now but at the time No
 
sometimes i give up..i really do..people like you bang on about how people should do this or that to make it a better place,while doing the opposite..boils my **** man..so your saying you got paid 9 grand by mistake and because they dont answer the phone in 1 ring its yours,no questions asked..you kernt..
 
No Offence Alarm man but from my understanding CRAGS has been paying his overpayment off with deductions and he has now been penalised for trying to replace this income with him and his wife working harder - to be told he should pay a big one off payment immediately. There seems to be no leniancy with this goverment!

Anyone with young children will testify that they are struggling to pay there bills and the tax credits help enormously. In an ideal world we would not have to give up so much of our hard earned cash while paying through the nose for the most basic esentials we all need. I strongly agree that hand outs. and newly arived imigrants (not to mention all the greedy ** in the banks & goverment & those rich **** who make there money out of this country but are unwilling to pay there share of tax) is totally unjust. If they got this lot sorted we would not even need these tax credit schemes, we'd be able to have the incentive to work our knackers off, knowing it was worth it for our families!
The conservative's have never given a ---- for the average working family - they don't connect or understand with the normal guy on the street. (there all the same - so this is not a political statement!!)

I believe that CRAGS is just a normal guy, who is working his arse off and trying to live his life honestly, only to be screwed over by the incompetance of the system we have to live with.

With respect he was looking for members personnal advise ( this has effected some and seems to be more common than first seemed) , NOT A LECTURE - saying that he should have spent half his life expaining to these useless ****** that he was right all along!!!!

More threads like this should be welcomed as real family life issues effect us all (unless your lucky and only 21!!)
 
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Interesting......................I had the same problem when the tax credits system started. I'm not sure how many years ago, maybe ten. Anyway I claimed and was made an award and queried it over a year and a half. I think it came to £3000 all in all. The difference to you is, I recorded and logged conversations, although they have the logs, I sent detailed letters explaining that they had told me the claims were valid. They have a department that deal with these issues. Also this/was a massive issue. On radio 5, about a year and a half ago, they had a program detailing the the number of people who had been overpaid and how the state was harrasing them for repayment. Anyway, around two and a half years ago I got a letter telling me they would not be requesting the repayment anymore.
Alarmman to put it politely you are talking rubbish. These systems are introduced and quite simply the people who administer them cannot mange them properly ie the goverment of the day. I personally phoned them many times to query the claim, hey and guess what, I then spent it!!!!!!!!!!!!
The program I mentioned earlier detailed how the state were basically bullying people, because unlike myself, maybe they did not have the skills to direct letters or communication to the correct departments or did not have the tenacity to continue their claims.
If you queried the claim, especially a number of times, fight it!!!!!!!!!!!
 
As long as you made them aware of changes in your earnings the overpayment is there problem.
If like many you did nt they ll want it back mate :(
My work mate got over payed by 10k they just stopped his tax credits til the debt was payed.
Go on Mark lewis's webby "money saving expert" or somat or other he gives out good advice on such things.
 
sometimes i give up..i really do..people like you bang on about how people should do this or that to make it a better place,while doing the opposite..boils my **** man..so your saying you got paid 9 grand by mistake and because they dont answer the phone in 1 ring its yours,no questions asked..you kernt..

No never said the money was mine....If you only knew the time I have spent on the phone trying to get this sorted not one ring and put the phone down I wish this was the case....There are alot of people out there in the same boat. As previously stated They have not being paying me credits for 7 years just taking it off what I owe but for them to just drop a letter stating you owe us 5000 pay by july or pay it off over 12 months £415 month. Don't get me wrong I knew they would come back for it oneday but they have messed me around with this I phoned many times to try and pay it back then gave up as said it is a premium number now they expect me to jump and pay it back when they say??
 
Did you query the payments when you first got them and did you give them correct data on your application?
 
We did query the payments at the time and we supplied all the correct data as my wife had finished at college and was going into part time employment
 
If you did this then and you know time and dates start a dispute. This will put your payments on hold. I don't know if the seven year rule is true, but its interesting that mine was quashed, maybe, around the seven year mark. I did query mine. I asked can I spend this or has their been a mistake. Remember its their system they should know how to administer and manage it.
 
Our award was made incorrectly - and its our opinion that the DWP were are fault. I, at the time was on job seekers allowance "contributions based" and not "income based".

What we were told is that if you're claim for tax credits is under "contributions based" the amount paid is reduced by 90% compared to somebody who does an "income based" claim.

We had NO idea our payment was wrong, until we got a letter saying that we'd been overpaid by 90% going back for 11 months.

Our overpayment is being clawed back at 25% of our "current claim" and at this rate its going to take decades to pay back.

My question to them, which we put in writing, is why does the "contributions based" claim pay only 10% of the "income based"?? In both cases the income of the family concerned is the same so WHY the difference??

So, 9 months on our letter still hasn't been answered.

In a nutshell, if you go and sign on at the DWP, (IMHO) DO NOT agree to go on contributions based job seekers allowance, go for "income based" - as the knock on effect onto tax credits is huge.

For what its worth the tax credits people say its our fault for filling the form in wrongly, but we maintain that if its a credit based on income why on earth should the DWP job seekers based element have any effect??

As far as I can tell the people who sign up to income based job seekers allowance are those who haven't got a histroy of working for periods of time and paying taxes. So those of us who do work consistently, pay tax and NI are penalised because income based Job Seekers allowance runs out after six months PLUS we get far less on tax credits.

RANT OVER!
 
No Offence Alarm man but from my understanding CRAGS has been paying his overpayment off with deductions and he has now been penalised for trying to replace this income with him and his wife working harder - to be told he should pay a big one off payment immediately. There seems to be no leniancy with this goverment!

Anyone with young children will testify that they are struggling to pay there bills and the tax credits help enormously. In an ideal world we would not have to give up so much of our hard earned cash while paying through the nose for the most basic esentials we all need. I strongly agree that hand outs. and newly arived imigrants (not to mention all the greedy ** in the banks & goverment & those rich **** who make there money out of this country but are unwilling to pay there share of tax) is totally unjust. If they got this lot sorted we would not even need these tax credit schemes, we'd be able to have the incentive to work our knackers off, knowing it was worth it for our families!
The conservative's have never given a ---- for the average working family - they don't connect or understand with the normal guy on the street. (there all the same - so this is not a political statement!!)

I believe that CRAGS is just a normal guy, who is working his arse off and trying to live his life honestly, only to be screwed over by the incompetance of the system we have to live with.

With respect he was looking for members personnal advise ( this has effected some and seems to be more common than first seemed) , NOT A LECTURE - saying that he should have spent half his life expaining to these useless ****** that he was right all along!!!!

More threads like this should be welcomed as real family life issues effect us all (unless your lucky and only 21!!)

with due respect,i know the systems are in place but does the average working family really need £10 per week out the benefit funds which are imo for people who really need it,granted we all need a bit of extra cash,i dont claim it not because im rich no where near,but when im spending x amount of pounds on sky.mobiles smokes beer etc seems a bit wrong to me to claim it just because i can,thats my opinion and i wont change the world by doing it,but if everyone did if would make a difference im not sure how many people claim it but say its 10 million thats 40 million pounds a month,and they let soldiers come home from war with limbs missing and expect them just to get on with life,id rather that money went building new houses for them and their families to live in or employing more polis or nurses and emptying bins weekly..
 
Alarm man we agree with you as to where the money should go. But stop being naive. It doesn't go to the soldiers. It goes to maintain politicians wages and pensions and propping up ailling banks. In the original post the guy mentioned he had been overpaid and led to believe he was entitled to this money. If this is the case why should he pay it back. And if he does pay it back it should be at a rate he can afford.
 

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