Hi
I know I have to do more testing but I just want to see if there is something I’m missing.
Customer said light fitting in the loft was crushed causing the breaker to trip. I thought easy fault to rectify which was very naive of me.
I arrived disconnected the damaged switch which was in fact a plug socket switch used to power the TV ariel. Reset the MCB for the light which is not RCD protected and the MCB didn’t trip anymore but now there was no power to upstairs lights.
What have I missed? Customer said there was power before. I didn’t take my tester as I thought easy fix and I didn’t want to start testing at 9pm. I’m guessing possibly the customer hasn’t told me the full story. There is power at the MCB but nothing at the lights. She has halogens everywhere upstairs with signs of burning (I pulled 3 whilst I was looking in the loft surprised there hasn’t been a fire with the amount of “rubbish” in the loft).
Any advice/suggestions welcome please.
Thanks in advance
I know I have to do more testing but I just want to see if there is something I’m missing.
Customer said light fitting in the loft was crushed causing the breaker to trip. I thought easy fault to rectify which was very naive of me.
I arrived disconnected the damaged switch which was in fact a plug socket switch used to power the TV ariel. Reset the MCB for the light which is not RCD protected and the MCB didn’t trip anymore but now there was no power to upstairs lights.
What have I missed? Customer said there was power before. I didn’t take my tester as I thought easy fix and I didn’t want to start testing at 9pm. I’m guessing possibly the customer hasn’t told me the full story. There is power at the MCB but nothing at the lights. She has halogens everywhere upstairs with signs of burning (I pulled 3 whilst I was looking in the loft surprised there hasn’t been a fire with the amount of “rubbish” in the loft).
Any advice/suggestions welcome please.
Thanks in advance