wonder what dyson will say about the thousands of dyson vacuum cleaners that go in landfills because when they stop working, they're usually unrepairable and scrap. dyson will not even supply spare parts. i asked for a pair of carbon brushes ( as that was all that was wrong with ours.). sorry, sir, was their response, but we will sell you a new motor for ÂŁ90 odd.
I had a similar experience with a washing machine main motor. My children were young at the time, two of them still at the nappy stage so the machine regularly got a pretty serious workout.
It stopped working one day so, being a practical fellow, I had a look. Brushes.
So I went to one of our domestic appliance parts shops.
"Got brushes for this?"
"Sorry sir. It is beyond repair."
"Come again??"
"It is beyond repair." This time with the edge of impatience.
"OK. What do you suggest?"
"We can sell you a service exchange unit."
"So you'll sell me an exchange unit for mine?"
"Yes. It's ÂŁ67."
"And you need mine in return?"
"Yes. That's how it works."
"Didn't you just say mine was beyond repair?"
At that point I was not an altogether happy bunny and I don't exactly remember what my response was. I don't imagine it was "Well, have a jolly nice day you joyful little ray sunshine."
We, the company, make DC motors so we had brushes. Just not the right size. So, I had to cut them down to fit - a messy business - but it did the job.