Veritas alarm problems

Ben Hall · Feb 14, 2018

Hi all,
Recently my Veritas alarm stopped working (I don’t know the model sorry!), it turns out the battery blew so I’ve now replaced it but it seems like the whole thing has factory reset. When I power it back up the unit gives single beeps that won’t silence using my code. If I trigger a door sensor the alarm blasts unless I unplug everything again. Can anyone guide me on reconfiguration or some basic troubleshooting?

telectrix · Feb 14, 2018

if it'd reverted to factory settings, the codes are 1234 and 4321. one is user, other is engineer. can't remember which for certain but think 1234 is engineer.

Krwz89’s · Feb 14, 2018

If it’s one of the Texacom veritable range, 4321 is the default users code and 1234 is the engineers as long as the installation company hasn’t changed it and locked the default off the panel. If 4321 doesn’t work then take the battery out and disconnect mains supply then re energise the mains and tap the spring on the circuit board this will default the panel to 1234 however as above if the engineers code is locked in you won’t be able to access the program functions